What are the responsibilities and job description for the Network Engineer position at Compunnel Inc.?
Role -Network Engineer
Location-Princeton NJ-Hybrid -3 days onsite
JD :
- Plan, direct, maintain, and coordinate network installation, maintenance, and operations.
- Driving Major Incidents and Problem Management. Change management, Prepare and review of RCA for all MI as required by account SOW
- Excellent understanding of Network infrastructure and good understanding of networking concepts for Data and Security.
- Hands on experience on Network devices – router, switches, Firewall, Load balancer etc...
- Prepare, review, approve and present network changes and manage till execution post essential approvals.
- Understanding of Billing and DNO submissions on monthly basis.
- Preparing and presenting of Weekly / Monthly reports to internal and external stake holders.
- Good Experience on Incident &Change Management; provided optimal solution to the customer in given time frame; spearheaded Problem Management function ensuring less number of repeated errors / incidents occur
- Ensure maintenance of effective 24-7 plant operations with rotating on-call schedule, escalation paths, and emergency response plans
- Adhering to monthly KPI targets and managing Technical Penalty SLA misses.
- Making sure team updating ticket on time and providing RCA on time
- Good Team Handling Skills
- Prioritize and schedule calls with technical team members to investigate the actual cause of the issue
KEY SKILLS AND COMPETENCIES
