What are the responsibilities and job description for the Phone Call Agent position at Compunnel Inc.?
We are seeking a highly skilled and motivated Phone Call Agent to join our team at Compunnel Inc.
Job Summary:
- Answer and respond to client phone calls in a professional and courteous manner.
- Provide accurate and helpful responses to client inquiries.
- Resolve client issues promptly and efficiently.
Responsibilities:
- Handle client complaints in a professional and courteous manner.
- Document all interactions with clients accurately.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- High school diploma or equivalent required.
