What are the responsibilities and job description for the Spanish Customer Service Representative position at Compunnel Inc.?
Role Overview :
You will play a key role in managing and improving the quality of Corporate and Catering programs, a rapidly growing part of the business. Your responsibilities include monitoring daily operations, resolving fulfillment issues before they escalate, and ensuring a smooth experience for customers, merchants, and Dashers. Additionally, you will help refine standard operating procedures, master internal tools, and contribute to launching new pilot initiatives.
Key Responsibilities :
- Monitor and manage quality control for Corporate & Catering programs
- Identify and resolve operational issues before they become major problems
- Interact regularly with customers, merchants, and Dashers to ensure smooth operations
- Execute and improve standard operating procedures
- Support the launch of new pilot initiatives
Preferred Qualifications :
Nice to Have :
