Retail Computer Repair Technician

ComputAbility in Ellensburg is seeking a highly motivated part-time computer technician possessing excellent customer service skills to join our team! Technician will work 15-25 hours on average, but may be needed close to full-time during busier times. Job hours will generally be between 9am and 6pm.

Technician will perform computer and mobile phone repairs in a timely fashion. Technician must be knowledgeable in using diagnostic software to troubleshoot computers to determine hardware failures, be knowledgeable in installing and upgrading Windows & Apple operating systems (including iOS), be able to download and install specific drivers, and be able to image hard drives and utilize data migration and recovery tools. Use of electrical volt meters, soldering irons, and computer repair tools is required. Technician will enter and update repair tickets and keep a daily repair log to share details and status information with other technicians. Technician will also have retails sales and customer services duties when working alone.

Qualified Candidates:

• Must have at least a high school diploma or GED.
• Must have had at least one year and preferably three years' experience as an enterprise technician, retail computer repair technician, or related experience. Candidates with more experience and training will be considered for Senior Technician status and pay.
• Mobile phone repair experience preferred.
• Possess a current CompTIA A Certification or be able to attain their A Certification within 90 days from start date.
• Must be able to work independently with little or no direction.
• Must be able to learn new skills quickly as needed.
• Possess excellent spoken and written English communication skills as well as excellent organizational skills.
• Possess a valid driver's license and good driving record.
• Possess the ability to lift up to 50lbs.
• Have the ability to work a flexible schedule which may include weekends.
• Maintain a professional appearance and demeanor at all times.
• Maintain a clean and orderly work environment.
• Multitask while upholding quality and integrity of work.

Salary DOE. This is not a training position, so please don't apply if you don't possess most of the necessary skills and experience. Because trustworthiness and confidentiality are a must for this position, a criminal background check and drug test will be required before hire. A COVID-19 vaccine and signing a non-disclosure agreement are non waivable requirements for hire.

Please DO NOT call or stop by at this point. It will not help your chances and could hurt them.

Job Type: Part-time

Pay: $16.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Staff and customers are required to wear a mask, vaccinations required for customer facing staff

Experience:

• mobile phone repair: 1 year (Preferred)
• computer hardware repair: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location