Field Service Technician

Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), engineering, medical, professional, finance, administrative, light industrial, manufacturing, and other workforce needs.

Job Title: Field Service Technician

Duration: 6 months

Location: Hyannis, MA 02601

Qualifications

Proposed work days and times: [Thursday - Sunday, noon - 11pm] Training hours may differ. ***Subject to change with some variation of possible rotation, weekends, nights, OT. Approx. [75 miles] travel range. Primary work location [Hyannis, MA 02601].

100% travel within territory assigned.

To be successful in this team you will: Have technical interest and aptitude. Strong customer focus. Ability to manage multiple priorities. And be a self-starter.

Requirements:

High school Diploma (or equivalent)

Have a valid driver's license and driving record that satisfies fleet requirements Successfully complete background check and drug screening Drive your personal vehicle for the first 90 days to job sites (mileage will be reimbursed Physical & Technical

Physical & Technical Requirements:

This is a physical job, so you must have the ability to do the following:

• A valid driver’s license with satisfactory driving record within company-required standards.
• Ability to successfully pass background and drug testing
• Ability to lift 50 pounds and work in close quarters within and around the equipment.
• Familiarity with computers and a variety of consumer communications devices, such as smartphones.
• Travel to/from assigned territories and company facilities, including during inclement weather is essential.
• Service experience or electro-mechanical experience is a plus
• You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites

In the Field:

• Every day brings something different, Field Techs should be comfortable in different settings,
• for example: Inside banks and retail establishments
• Outside in all weather conditions, possibly for extended periods.
• Consistent and punctual attendance. The ability to work overtime, weekends, second shifts or participate in an on-call rotation when scheduled
• You must be able to work with little supervision and have the ability to apply common sense, experience, and theory to solving and decision-making.
• Who you are matters here – we’re committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.

You are responsible for:

• Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electromechanical repair.
• Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing
• locks)
• Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
• Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures
• Prioritizing and planning service calls
• Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
• Contacting the customer with the estimated time of arrival
• Working with customers to ensure satisfaction with service delivery and understanding of product functionality
• Following key/alarm/combination control processes in assigned area of responsibility

Job Types: Full-time, Contract

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Rotating shift
• Weekends as needed

Experience:

• electro-mechanical repair: 2 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road

Salary : $21 - $22