What are the responsibilities and job description for the Customer Support Rep. Bilingual Spanish - Call Center (Remote) position at Computer Generated Solutions, Inc.?
CGS is seeking Bilingual Customer Service Representatives, willing to work from home using your own device.
- Work from home, must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. Device can use a Windows, Mac. High Speed internet with a minimum of 20 mbps up and down.
Great typing skills required!
As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world class customer support. Apply now!
Job Duties:
- Answer incoming customer inquiries
- Data Entry to record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's policies and call guidelines.
- Other duties as requested
Job Qualifications:
- Must be fluent in Spanish
- You have a High School diploma or GED
- You know how to juggle multiple tasks at the same time
- You have good listening skills and professional phone etiquette
- Ability to read and follow instructions for specific customer resolution tasks
- Basic knowledge working with computers in a work environment
We provide Medical, Dental, and Vision.
CGS is an EEO/AA Employer/Male/Female/Vet/Disabled
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Salary : $28,300 - $35,800
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