What are the responsibilities and job description for the Customer Support Rep - Call Center position at Computer Generated Solutions, Inc.?
CGS is seeking Customer Service Representatives that are local to the Tampa area or willing to work from home using their own device.
- If local to Tampa FL area, we will provide equipment.
- For work from home, must have PC with 6GB Ram or higher, dual monitors and a Headset with microphone. Device can use a Windows, Mac, or Chromebook. High Speed internet with a minimum of 20 mbps up and down.
As a Customer Service Representative, you will be connecting with our valued customers and giving them the best experience possible. We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career. We are looking for people who are hungry to learn new things, love people, and want to provide world class customer support. Apply now!
Job Duties:
- Answer incoming customer inquiries
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
We provide Medical, Dental, and Vision.
CGS is an EEO/AA Employer/Male/Female/Vet/Disabled
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