Network Systems Specialist

JOB TITLE: Network Systems Specialist
JOB LOCATION: Raleigh, NC
WAGE RANGE*: 35.00-38.00 per hour
JOB NUMBER: 25-02759

REQUIRED EXPERIENCE:

• Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
• Strong troubleshooting and analytical skills.
• Understanding of LAN security standards and methodologies.
• Strong communication and interpersonal skills with a team mindset.
• Ability to work independently and thrive in a fast-paced, rapidly changing environment.
• Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.

JOB DESCRIPTION

• Minimum of 5 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues/Outages/End User support needs.
• Monitors network hardware operations to ensure properly set configuration options.
• Performs cost/benefit studies of network configuration and recommends enhancements.
• Advises network users of hardware requirements, configurations, and limitations.
• Coordinates installation activities by interfacing with hardware and software planners.
• Instructs operations personnel on the use of new equipment.
• Coordinates repair of vendor-owned equipment.
• Maintains contact with vendors during problem restorations and advises customers and management of restoration status.
• Interfaces with users during the support process.
• May assist with strategic or tactical planning to justify, market, or manage the technology needed for successful business operations.
• Working knowledge of Cisco, Cisco Meraki, Client Aruba and Juniper technologies

Desired Skills:

• Experience with IP Address Management Systems to include voice VLAN sizing.
• Experience performing switch acceptance for new field sites.
• Experience determining whether additional measures are required beyond those provided by the infrastructure tools being deployed.
• Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.

Education:
A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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