Demo

IT Architect IIII

Computer Task Group, Inc
Richland, WA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/6/2025

Job Description

Job Description

Overview

CTG is seeking to fill an IT Architect IIII opening for our client in Richland, WA.

Location : Richland, WA (hybrid remote)

Duration : 12 months

Duties :

  • Replace Cisco UC phone system with Microsoft Teams phone system.
  • Ensure seamless deployment and management of Microsoft Teams phone systems.
  • Operate and manage E911 systems, preferably Intrado solutions.
  • Manage and configure AudioCodes SBCs, SBAs, analog gateways, and phones.
  • Deploy and maintain ASCOM Wi-Fi phones.
  • Support and troubleshoot communication systems and technologies.
  • Provide technical oversight for unified communications deployments.
  • Train end users in groups and one-on-one settings.
  • Collaborate with teams to design call flows and optimize networks.
  • Maintain and upgrade communication infrastructure.
  • Participate in system maintenance, including change management and on-call support.
  • Develop and enforce technical standards and procedures for voice service issues.
  • Mentor junior colleagues in technical matters.

Skills :

  • Proficiency in Microsoft Teams phone, Avaya, and Cisco UC systems.
  • Experience with E911 systems, Intrado solutions preferred.
  • Knowledge of telephony network technology including AudioCodes SBCs, SBAs, analog gateways, and phones.
  • Experience with ASCOM Wi-Fi phone setup and operations.
  • Strong understanding of VoIP technology and network protocols.
  • Excellent technical troubleshooting skills.
  • Strong communication, project management, and team collaboration skills.
  • Ability to train and mentor both individuals and groups.
  • Experience :

  • 4-10 years of hands-on experience with Microsoft Teams phone, Avaya, and Cisco UC systems.
  • Experience with telephony network tech including AudioCodes SBCs, SBAs, analog gateways, and phones.
  • Experience deploying and managing E911 systems, with a preference for Intrado solutions.
  • Demonstrated experience with ASCOM Wi-Fi phone setup and management.
  • Technical oversight and end-user training experience.
  • Proven ability to work independently and as part of a team.
  • Education :

  • Bachelor’s degree in Computer Science, Engineering, Telecommunications, or a related field, or equivalent proven experience.
  • Preferred Certifications :

  • CCNA-Voice, CCNP-Voice, Microsoft 365 Certified : Teams Voice Engineer, or other relevant telephony certifications.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

    CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

    To Apply :

    To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at tana.stilloe@ctg.com . Kindly forward this to any other interested parties. Thank you!

    The expected base salary for this position ranges from $83,000 to $147,000. Salary offers are based on a wide range of factors, including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

    Salary : $83,000 - $147,000

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