What are the responsibilities and job description for the Office (DocuCare) Level 2 position at Computer Task Group, Inc?
Job Description
Job Description
Overview
CTG is currently assisting one of its premiere clients in staffing a Printer Maintenance Associate in Waco, TX.
Position : Printer Maintenance Associate
Location : Waco, TX
Duration : Ongoing
Job Type : Hourly Contract
Pay Rate Range to Worker (ST / Hour) : $17.86 - $22.06
Misc : Requires driving, use of your personal vehicle, and Motor Vehicle Records check. Mileage is reimbursed
This position will involve clearing jams, networking printers, downloading software patches / updates, Changing toner, toner drums, stocking paper and keeping inventory of required consumables
Essential job functions
- Serve as the primary customer contact for equipment support and service
- Coordinate Move / Add / Change (MAC) process
- Provide on-going end user training on equipment
- Basic device cleaning and replacement of operator accessible parts
- Break-fix activities account (can be up to 70% of role)
- Provide IP address support (only with no other network support provided)
- Perform basic equipment problem diagnosis
- Point of contact for equipment removal and delivery
- Maintain on-site operator replaceable parts inventory
- Collect equipment meter information and submit for billing purposes
- Perform Data Entry for activity and asset tracking
Additional Requirements, Skills and Qualifications :
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Salary : $18 - $22
