What are the responsibilities and job description for the System Administrator (Level IV) position at Computer Technologies Consultants?

Computer Technologies Consultants (CTC) is seeking a System Administrator (Level IV) to support the Brooke Army Medical Center (Brooke AFB) in San Antonio, TX.

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments. Our clients' employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus / award programs, and a high potential for professional growth and job opportunities world-wide.

Why Should You Be Interested ?

Direct hire full-time position
Competitive base salary and comprehensive benefits
Mid-size company with room for growth

Position Title : System Administrator (Level IV)

Position Location : This position is full time onsite at the Brooke Army Medical Center (Brooke AFB) in San Antonio, TX.

Daily Responsibilities :

Act as an on-site lead for all contractors in the branch as it pertains to the below functions

Preform primary server administrator duties for government owned nurse call, middleware, wireless messaging servers and associated appliances.

Maintain system integrity, patching and hardening as it aligns with DoD and local information assurance managers (IAM) policies.

Responsible for writing and maintaining documentation and providing artifacts as dictated by local IAM; IE-system scans, standard operating procedures, backup recovery plan, disaster recovery plan, continuation of operations plan, software list, hardware list, and all evolving associated risk management framework documentation to maintain DoD security posture.

Maintain working relationship with nurse call / middleware / overhead paging / wireless pocket pager messaging system vendors to stay abreast of new technologies and initiatives.

Identify customers' requirements and provide solutions to improve critical nurse call related alerts and call flow processes to staff end points.

Troubleshoot and repair existing infrastructure supporting wireless devices associated with nurse call, middleware system, overhead paging system, and wireless pocket pager systems.

Respond and troubleshoot issues with the Nurse Call system immediately to maintain system uptime.

Provide monthly report of completed work orders and tasks to government lead.

Maintain accountability of all property book inventory associated with nurse call, middleware, overhead paging, and wireless messaging systems.

Develop a BOM required for each work order / project. The BOM shall list item description, part number, quantity, unit price and total cost.

Required Years of Experience (min) :

Eight (8) years of progressive experience demonstrating the required proficiency.

Required Degree / Certifications :

Master's Degree and / or equivalency (BA / BS = 2 years additional experience | HS / GED = 6 years additional experience)

CompTIA Security certified

Assured Compliance and Assessment Solution (ACAS) certified

Microsoft Windows Server 2022 certified

IAT III : Please see Section 3.0 Commercial Certificates for DoD 8570.01-M certificate requirement

Required Experience :

Five (5) years or more experience in a major hospital supporting more than 100 bed environment.

Five (5) years of experience supporting military production systems.

Ten (10) years of experience supporting Critical communication systems.

Five (5) years of practical experience in a production environment or at the discretion of the government based on excess work experience.

Subject matter expertise in (Unified Critical Telecommunication Systems) such as nurse call, middleware transport, pocket pagers, and public address systems that intra-communicate supporting urgent and emergent staff within the facility.

Required Clearance :

SECRET or Eligible to obtain a SECRET Clearance (Tier 3 (T3))

Pay Information

Full Time Salary : TBD

Please note : This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to : business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and / or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.

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System Administrator (Level IV)

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