What are the responsibilities and job description for the Data Center Technician position at ComputerPeople Staffing?
Job Title : Data Center Technician
Job Location : Ashburn, VA (fully onsite)
Duration : Through August 2025 with strong possibility of extension
Job Summary / Essential Functions :
Data Center Technician will utilize strong technical expertise and effective communication skills to provide hardware, software, and network support for enterprise customers. They resolve complex technical problems and manage the timely and satisfactory delivery of planned projects to the organization. Data Center Technicians design and implement unique solutions to meet the evolving needs of internal and external stakeholders. They listen carefully to the customer, understand the relevant issues, and execute the most appropriate response.
Job Responsibilities :
- Provides technical support for the daily operations and maintenance of server, storage and networking equipment, security appliances, cabling, and site facilities
- Manages projects to completion, including planned installs and upgrades of server hardware, software, storage and networking products
- Ensures compliance with company security protocols, technical requirements, and quality standards to deliver the highest degree of customer satisfaction
- Escalates problems to appropriate resources within service-level parameters
- Documents progress on all task orders in ticket system and provides customer updates in real time
- Performs after-hours and weekend troubleshooting / installs during maintenance windows
- Coordinates efforts across internal teams and outside vendors to deliver desirable outcomes for customers
- Administrates VMware vSphere tech lab environment, remediating host vulnerabilities and ensuring compliance of all virtual machines with required standards
- Packages, deploys, and troubleshoots software patches using Microsoft SCCM
- Completes assigned computer-based training as required
- May be required to be “on call” at scheduled times
- Develops / maintains client relationships, identifying opportunities to extend existing agreements
- Some understanding of Agile methodology
Physical Demands :
Work Environment :
Work is often performed in a remote office setting
May require travel to and from customer sites to complete tasks
Education :
High School Diploma required
Strong technical background required
3 to 5 years of relevant industry experience
Technology & Skill Requirements :
Salary : $53 - $57
