Sales Support Representative

JOB SUMMARY:

Giltech LLC is a new start-up in the technology market looking to hire a Sales Support Specialist. Giltech is a sister company of Computers Nationwide. Giltech provides custom video surveillance solutions.

The Sales Support Specialist will provide support to the sales and operations team by performing administrative and marketing tasks critical in maintaining client expectations. Other functions may be assigned as business conditions change.

What a day by day looks like:

• Enter data into CRM system accurately and efficiently, ensuring timely updates
• Maintain and organize the CRM database to ensure up-to-date and clean data for reporting and analysis
• Assist in the coordination and execution of marketing campaigns, including email marketing, social media, and event planning
• Support the sales team with administrative tasks such as scheduling meetings, handling correspondence, and customer follow-ups
• Prepare and distribute sales reports, presentations, and materials for internal use and partner meetings
• Track and manage leads, ensuring timely follow-ups and proper documentation of interactions
• Assist with order processing and client onboarding, ensuring a smooth transition from prospect to customer
• Conduct research on potential MSP's and market trends to support the sales team's outreach efforts
• Coordinate with cross-functional teams such as projects, estimating, and operations to ensure client satisfaction
• Help with event planning and coordination, including webinars, trade shows, and other sales-focused events
• Provide support for product demos and technical presentations when necessary
• Coordinate with project manager to assist on projects

What we look for:

• Demonstrates effective communication skills.
• Presentation Skills.
• Partner/Client Focus
• Ability to work under tight deadlines and high-pressure environments
• Open-minded and able to adapt to changing resources and requirements
• Not afraid of a challenge and always improving
• Must be organized, detail oriented, and people oriented
• Teamwork Oriented
• Must have a positive attitude, be self-motivated
• Proficiencies with a CRM, Office Products, and Outlook

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Vernon Hills, IL 60061: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $52,000