What are the responsibilities and job description for the Account Manager I position at Computershare?
Location- Columbia, MD or St. Paul, MN (Hybrid)
This is a hybrid position primarily based in Columbia, MD or St. Paul, MN. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week.
Find out more about our culture of flexible working
.
We give you a world of potential
Computershare Corporate Trust is built on a foundation of “Trust Makes it Work” – expertise, relationships, and innovation you can trust. When you join this dynamic team you will enjoy a career, teamwork, flexibility and leadership you can trust to help accelerate your personal and professional goals.
Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
A role you will love
We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a level of accuracy and professionalism while utilizing software in a traditional office environment.
As an Account Manager I, you will be focused on managing mid-to-large loan clients and their portfolios, as well as, working side by side with team members across the loan team. You will also serve as the primary point of contact for client’s requests and leading special projects/analyses as requested.
Some of your key responsibilities may include:
Maintaining client relationships with clients; consulting with clients to identify and define business requirements
Collaborating with external clients and internal team members to find appropriate solutions for the client’s unique business needs
Performing contractual document reviews and negotiating complex legal agreements
Ensuring regulatory compliance and risk management policies; coordinates closing activities
Monitoring market changes and developments, translating into new value-add services while ensuring stellar customer satisfaction in coordination with team
Recommend and implement service enhancements, introduce developments or solutions to meet or exceed customer expectations
What will you bring to the role?
Minimum of 4 years of experience in one or a combination of the following areas: trust, financial services, or account management
Bachelor’s degree in mathematics, Accounting, Finance, Economics or equivalent is strongly preferred
Possess the ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong analytical, problem solving and resolution skills with high attention to detail in a fast-paced environment with the ability to multi-task and maintain accuracy
Microsoft Excel proficiency is strongly preferred
Ability to interpret legal documents and apply concept to internal systems
Prior Loan Accounting and/or Bond Administration experience preferred
RMBS waterfall and deal concept knowledge preferred
Ability to travel up to 10% of the time
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit
https://www.computershare.com/corporate/about-us/join-our-tem/us-candidate-handbook
Compensation. The typical base pay range for this role is $96,000- $144,000. This base pay is a national average and may not be applicable to all locations.
#LI-Hybrid
This is a hybrid position primarily based in Columbia, MD or St. Paul, MN. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week.
Find out more about our culture of flexible working
.
We give you a world of potential
Computershare Corporate Trust is built on a foundation of “Trust Makes it Work” – expertise, relationships, and innovation you can trust. When you join this dynamic team you will enjoy a career, teamwork, flexibility and leadership you can trust to help accelerate your personal and professional goals.
Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
A role you will love
We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a level of accuracy and professionalism while utilizing software in a traditional office environment.
As an Account Manager I, you will be focused on managing mid-to-large loan clients and their portfolios, as well as, working side by side with team members across the loan team. You will also serve as the primary point of contact for client’s requests and leading special projects/analyses as requested.
Some of your key responsibilities may include:
Maintaining client relationships with clients; consulting with clients to identify and define business requirements
Collaborating with external clients and internal team members to find appropriate solutions for the client’s unique business needs
Performing contractual document reviews and negotiating complex legal agreements
Ensuring regulatory compliance and risk management policies; coordinates closing activities
Monitoring market changes and developments, translating into new value-add services while ensuring stellar customer satisfaction in coordination with team
Recommend and implement service enhancements, introduce developments or solutions to meet or exceed customer expectations
What will you bring to the role?
Minimum of 4 years of experience in one or a combination of the following areas: trust, financial services, or account management
Bachelor’s degree in mathematics, Accounting, Finance, Economics or equivalent is strongly preferred
Possess the ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong analytical, problem solving and resolution skills with high attention to detail in a fast-paced environment with the ability to multi-task and maintain accuracy
Microsoft Excel proficiency is strongly preferred
Ability to interpret legal documents and apply concept to internal systems
Prior Loan Accounting and/or Bond Administration experience preferred
RMBS waterfall and deal concept knowledge preferred
Ability to travel up to 10% of the time
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit
https://www.computershare.com/corporate/about-us/join-our-tem/us-candidate-handbook
Compensation. The typical base pay range for this role is $96,000- $144,000. This base pay is a national average and may not be applicable to all locations.
#LI-Hybrid
Salary : $96,000 - $144,000
