Business Analyst: Banking /operations /Finance - (New graduates)

Job Description

Job Description

We are looking for new grad or 1-3 years of experience in a similar role, banking, operations, or alike.

Number of positions : 4

• Hybrid : 3 days in office at 1NYP (Wednesdays are mandated to be in office
• Bachelor's degree
• Interest in finance OR 1-3 years’ experience with finance MAX

Description :

You will establish and maintain effective relationships in order to deliver world class service to internal teams across multiple securities-based lending products. Internal interaction to include supporting the department’s Phone Hotline and answering email correspondence related to the firm’s Liquidity Access Line & Express Credit Line lending products. Internal client interactions are provided to Financial Advisors, Private Bankers, Branches, and other internal employees.

Successful candidates will have an interest or familiarity in one or more of the following : AML / KYC, Cash Management, Loan Servicing, Regulatory Reporting, Business Management, Projects, Wealth Management and Client Services.

Primary Responsibilities

Support the LAL Telephone Hotline by responding to MS field inquiries such loan status, outstanding issues, and documenting the nature of the phone calls

Meet Phone Performance Metrics such as Average Phone Handle Times, Quality / Accuracy, Professionalism, Adherence to Phone Script

Review loan application and servicing requests to ensure appropriate information has been provided to conduct a review within Service Level Agreements

Communicate all missing information needed to progress the loans in the Pipeline

Reconcile and process monetary transactions as needed including the review of daily reports

Cross train and be willing to learn new functions outside of your immediate scope in order to flex and provide coverage as needed

Train other new team members once you become proficient

Ability to accomplish shared goals of the department and the bank

Perform other related duties as assigned by management

Required

This is a hybrid position, 3 days in office attendance is required

Ability to work Operational hours starting at 8 : 00 A.M. local time, including occasional weekends and overtime when needed

Ability to balance multiple priorities, operating in a demanding and fast-paced environment while demonstrating flexibility, adaptability, and personal accountability

Convey disciplined work ethic and have an enthusiastic ‘can do’ attitude while delivering white collar service

Strong written and verbal communication skills with the ability to clearly communicate information to a range of audiences

Adaptable team player

Detail oriented and ability to adhere to strict timelines

Strong organizational and time management skills

Ability to critically evaluate information gathered from multiple sources

Ability to proactively contribute towards continued improvements in control, operational efficiency, and industry initiatives

Strong Microsoft Office skills