Human Resources Director (Logistics)

Responsibilities

• Strategic HR Leadership - Develops and executes People strategies and plans which support and enable the business objectives. Partners with local and regional senior leaders to ensure alignment, buy-in and support.
• Culture and Engagement - Acts as the champion to “Build a Great Place to Work” which promotes a diverse and inclusive team and a high performance culture. Develops engagement plans and activities to build emotional engagement and provide recognition and celebration.
• Team Member Experience - Delivers the end to end team member experience in Fulfillment Centers and Logistics, working in conjunction with the Central People Team and other organizational depts to ensure high levels of engagement as well as efficiency and continuous improvement that drives business results.
• Talent Acquisition - Works with the Talent Acquisition team to lead the recruitment efforts for Fulfillment Center and Logistics roles, ensuring a diverse and skilled workforce that meets our needs both now and in the future
• Talent Management - Leads and embeds innovative talent management practices into the business strategy, including effective performance management, talent review and succession planning, which creates high performing, high potential talent.
• Learning and Development - Collaborates with the central L&D team and operations leaders to design and deliver training programs that enhance employees skills and business performance.
• Compliance and Policies - Partner with legal team and employee relations to ensure compliance with all Labor laws, company policies, people data and safety regulations across all Fulfillment Centers and Logistics operations.
• Employee Relations - Work with our Employee Relations, Sr. Manager to oversee employee relations activities including conflict resolution, performance management and any remedial actions necessary.
• Compensation - Work with our Director of Global Compensation to roll out and manage compensation programs including job leveling, pay structure, incentive programs, including manager enablement and communications.
• People Analytics - Utilizes People data and analytics to track key performance metrics, identify trends and makes data driven decisions to improve people and business outcomes
• Change Management - Partners with leaders to lead, implement and embed change initiatives through effective change management and communication practices.

Qualifications

• BS/BA in Human Resources, Organizational Development, or related field; MBA is preferred.
• PHR, SPHR, or GPHR certification preferred.
• 10 years of progressive HR experience, with at least 3 years in a leadership role overseeing Fulfillment Centers and/or Logistics HR Operations.
• Strong knowledge of HR best practices, US labor laws, and compliance requirements in the retail or eCommerce industry.
• Broad HR knowledge in key domain areas such as talent acquisition, employee relations, performance management and learning and development.
• Experience in Change Management preferred.
• Proficiency in accessing HRIS systems, preferably Workday, for viewing and analyzing employee data.
• Solid understanding of performance measurement and experience in a metrics driven environment.
• Excellent interpersonal, communications, influencing and leadership skills.
• Strong conflict management skills.
• Demonstrated ability to balance business and employee needs
• Strong problem solving, collaboration, coaching, influencing, and facilitation skills
• Demonstrated ability to produce results in a high volume, dynamic, fast-paced environment and drove results through collaboration and influence