What are the responsibilities and job description for the Job Title: Representative, Customer Service - Skilled position at Comrise?
Job Title : Representative, Customer Service - Skilled
Job Num : 29326
Job Category : Customer Service
Job Location : City : Cary
State : IL
Country : United States
Postal Code : 60013
Overview :
- Provides customer services relating to sales, sales promotions, installations and communications.
- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
- Develops organization-wide initiatives to proactively inform and educate customers.
- Develops improvement plans in response to customer surveys.
- This position requires knowledge that is acquired through experience, specialized education or training.
- The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
- The job requires a basic understanding of work routines and procedures in own discipline.
- The technical procedures for this level are well defined.
- The job works within well-defined procedures that may involve a variety of work routines.
- This job typically requires a minimum of 2 or more years experience.
Responsibilities : Qualifications :
