What are the responsibilities and job description for the Part-Time Parking Attendant (Saturday & Sunday, 7AM- 3PM) position at Comstock Companies?
Part-Time Parking Attendant (Saturday & Sunday, 7AM- 3PM)
Department : ParkX
Employment Type : Part Time
Location : West Post
Reporting To : Amadeus Hover
Description
Under the supervision and direction of the Senior Area Manager, The Parking Attendant provides exceptional service to customers, tenants, and guests in an attentive, friendly, and efficient manner in a commercial parking setting. The ideal candidate will exhibit an outstanding commitment to customer satisfaction, reliability, and punctuality. This position requires prolonged periods of standing and walking.
Key Responsibilities
- Facilitate smooth customer interactions with pay stations or automated ticketing equipment, ensuring successful receipt and credit card payments.
- Assist customers in locating their vehicles within the garage.
- Direct incoming and outgoing traffic to appropriate parking areas or spaces, utilizing hand signals or flashlights as required.
- Address and resolve customer inquiries, issues, and complaints promptly and courteously.
- Conduct regular patrols within parking areas to deter and identify any potential risks of vehicle damage, theft, or other property-related concerns.
- Continuously seek opportunities to assist customers, aiming to exceed their expectations and earn their appreciation.
- Professional and courteous demeanor with all customers, tenants, and guests
- Acknowledge, greet, and welcome customers, tenants, and guests, using appropriate protocols
- Assist customers, tenants, and guests with loading and unloading belongings as needed
- Explain parking rates and retrieval procedures to customers, tenants, and guests upon arrival
- Immediately report any accidents to manager on duty
- Maintain a safe, clean and neat work environment by following standards and procedures
- Maybe asked by management to complete small cleaning or maintenance tasks according to the company's maintenance checklists
- Maybe asked to fill in for front line associates during their absences
- Perform other duties as assigned
Qualifications
