What are the responsibilities and job description for the Engineering Technician position at ComTec Information Systems (IT)?
What is a typical work day?
Managing depot flow, troubleshooting and repairing electronics
Must- Haves (Hard Skills)
• Ability to read and understand schematics and troubleshooting circuits
• Must have electronic or electromechanical background
• Microsoft Windows knowledge
Seeking an Engineering Technician to support maintenance and sustainment of complex systems. The Engineering Technician will provide technical support and timely resolution of defects. Provides case status updates to management and customers. Maintains and updates records in tracking databases and alerts management to emerging trends in incidents, problems, or issues.
Overall Summary
Maintain, and troubleshoot RF systems, electronic systems, and communication equipment Diagnose hardware issues on enterprise servers, disk arrays, monitors, and computers Troubleshoot failures using multiple OS platforms to include Windows, Linux, and Unix Maintain an active record of troubleshooting and repairs using a ticket system Diagnose, refurbish, and test hardware received from the field and lab Gather, analyze, and report failure data trends and inventory levels Inform and interact with the engineering team to recommend solutions to problems Package, handle, and arrange transportation for incoming and outgoing shipments Track and follow-up on outstanding equipment returns Transport equipment between lab, warehouse, and repair facility Perform software builds on multiple baselines by following detailed procedures Manage and safeguard assets to include government-furnished property Process new hardware by tagging and capturing asset information into a database Perform audits of hardware and reconcile asset databases Provide guidance to on-site technicians during quarterly preventative maintenance Perform responsibilities in accordance with established procedures Work requires independent action to resolve issues
Education & Experience
Requires highly developed job knowledge/skills.
Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
