Strategic Account Manager

Title : Strategic Account Manager

Department : Sales & Marketing

Revision Date : 1 / 28 / 2025

FLSA : Exempt

Location : Remote (U.S.)

Level : G2 Sales

Rate of Pay : $85K - $105K USD plus variable pay

Company Overview

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world's most innovative communications solutions. For more information, please visit www.comtech.com.

Responsibilities :

• Serve as the primary sales point of contact for assigned accounts, maintaining strong and trusting relationships with key stakeholders.
• Develop and execute strategies to ensure customer satisfaction and retention, addressing challenges proactively and driving value through Comtech solutions.
• Identify a customer growth path and revenue generating opportunities within existing accounts, promoting the adoption of advanced services, including NG911 solutions, location services, and call handling technologies.
• Collaborate with customers to align their goals with Comtech's product capabilities, creating tailored solutions that enhance operational efficiency and service quality.
• Stay informed about developments in NG911, public safety communication technologies, and regulatory changes to provide valuable insights to customers.
• Partner with internal teams (operations, product development, engineering, and support) to ensure customer needs are met and advocate for continuous improvement based on customer feedback.
• Monitor account performance, including revenue growth, satisfaction levels, and retention rates, and report outcomes to senior leadership.
• Ensure timely renewals and compliance with existing agreements, while identifying opportunities to optimize contractual arrangements.

Requirements :

Qualifications :

Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary : $85,000 - $105,000