Security Service Technician

• Comtronix, a Pye Barker Fire & Safety company, is hiring a Security Service Technician at our Casper branch in Casper, WY.

  Position Summary: The ideal candidate will have experience installing, burglar, access control, and CCTV systems.

• Duties & Responsibilities:

• Installation and inspection of security alarms and associated low voltage systems.
• System testing and inspecting to the prescribed standards.
• Make connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center.
• Provide on-site emergency troubleshooting and repairs of customers' security equipment.
• Preparing accurate and timely service tickets and reports
• Ensuring a high level of customer service, satisfaction, and communication
• Maintains a clean and safe work environment on and off site.
• Interface successfully with Administration, Sales, Customers, and Management
• Perform other duties as required.

  • Education & Required Skills:

• High School Diploma / GED
• Ability to install, inspect, or service security alarms.
• Familiarity with one or more of the following product lines; Honeywell, DSC, Napco, Hikvision, Door King, Firelite, Silent Knight, DMP
• Must be responsible, self-motivated, self-starter, personable and well organized.
• Excellent written and verbal communication skills
• Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)
• Must read and speak English.
• Must have clean driving record and a valid Driver's License

• • Experience:

    • Prior experience in inspections, field service, and / or installation preferred but not required.

Founded in 1989 by Richard Fisher, Bruce Kopperud and Rob Dobler, ComTronix now operates two locations in Casper and Sheridan, Wyoming. ComTronix provides integrated security and life safety systems including fire and intrusion alarms, 24/7 fire and security alarm monitoring, access control, intrusion detection, CCTV, business telephone systems, overhead paging and structured cabling.

Acquired in October 2022 Comtronix is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.