What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Comvox Co?
Job Description
Job Description
Description
Job Title : Entry-Level Customer Service Assistant
Location : New Orleans, LA
Job Type : Full-time
We are looking for a friendly and motivated Customer Service Assistant to join our team and help us deliver outstanding support to our customers.
Key Responsibilities
- Greet and assist customers in-person, via phone, email, and online chat.
- Respond to customer inquiries about products, services, pricing, and promotions.
- Process orders, returns, and exchanges efficiently.
- Maintain accurate customer records in our system.
- Resolve customer complaints and escalate issues when necessary.
- Provide product recommendations based on customer needs.
- Support sales and marketing initiatives by sharing promotions with customers.
Skills, Knowledge and Expertise
Benefits
