What are the responsibilities and job description for the SSO Associate Specialist Training position at Con Edison Company of New York?
Overview
Substation Operations is looking to hire an Associate Specialist to join its team in Substation Operations Compliance, Quality Assessment and Training. The successful candidate must be self-motivated, resourceful and articulate. He/she must possess a 'can-do' attitude, have a clear sense of accountability and understand what it takes to meet customers' needs. He/she will manage training activities for approximately 350 employees, including but not limited to scheduling, enrolling/disenrolling employees in courses, performing data analytics and presenting at various meetings. In addition, he/she must be available to respond to the Company's Systems Emergency Assignment.Responsibilities
Core Responsibilities- Act as a liaison between Substation Operations (SSO) employees and The Learning Center (TLC) to plan, coordinate, schedule, reschedule and verify skills training, EH&S training, technical training, career path development training and certificate/licenses.
- Create and publish regulatory compliance training reports to all levels of management and union employees.
- Present training statistics at monthly meetings and provide follow-up data as needed. Track regulatory compliance training to help the organization achieve its goal of 100% in compliance.
- Assist with the onboarding of new General Utility Workers for Substation Operations, which includes presenting at SSOs Orientation Day, sending the employees their career path courses and other pertinent information for the success of their career in the organization.
- Participate in various committees and meetings, i.e. SSO Training Effectiveness Committee, The Learning Center Training Coordinators Monthly Meetings and other committees as assigned.
- Must ensure that the Human Performance Improvement (HPI) tools are incorporated into daily work activities.
- Must be committed to fostering a Zero Accident Culture, Achieving Operational Excellence and Developing an effective Cost Management Culture and Enhancing the customers experience.
- Perform other related tasks and assignments as required.
- Will be responsible for running reports for CDL and various licenses.
Qualifications
Required Education/Experience- High School Diploma/GED and 2 years experience in an Administrative or coordination capacity. Or relevant work experience.
- 2 years Experience in coordinating and administrative capacity, required.
- 2 years Experience in Presenting high level presentations, preferred.
- Must be well organized, detail-oriented, and flexible to handle multiple assignments and meet deadlines, preferred.
- Capable of managing complex projects and rendering sound business decisions, preferred.
- Possess strong oral and written communication skills and have the ability to effectively interact with internal and external customers, support staff, and various levels of management, preferred.
- Competent computer skills are required, including proficiency in Microsoft Office applications, preferred.
- Demonstrated problem solving skills
- Demonstrated customer service skills
- Ability to represent the company with external constituents
- Ability to work within tight timeframes and meet strict deadlines
- Demonstrates a high commitment to quality
- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
- Driver's License Required
- Ability to push, pull, and lift up to 25 pounds
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
- Possess manual dexterity and the ability to use hands for the duration of the workday
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
- Must have a valid driver's license and willingness to drive/travel to various areas of the service territory. Position may require working in all types of weather conditions when in the field.
