Technical Associate

Overview

The Technical Associate will be responsible for contributing, with guidance, to the analysis of system problems and the formulation of system changes. Develop code and/or assist with implementation of vendor packages. Perform testing and updates of documentation. This individual will be well versed with general knowledge of distributed (multi-tiered) systems, algorithms, and relational databases and has an understanding of object-oriented design and coding with variety of languages.

Responsibilities

Core Responsibilities

• The Technical Associate will be responsible for contributing, with guidance, to the analysis of system problems and the formulation of system changes. Develop code and/or assist with implementation of vendor packages. Perform testing and updates of documentation. This individual will be well versed with general knowledge of distributed (multi-tiered) systems, algorithms, and relational databases and has an understanding of object-oriented design and coding with variety of languages.
• Ensures implementation of Company safety, health and environmental programs for employees whose work is directed. Ensures that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations.
• Committed to the Way We Work Principles, and adheres to the Companys Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (EH&S), Equal Employment Opportunity (EEO), discipline and security.
• The Technical Associate will function as a member of a collaborative team by contributing to SCADA Display HMI configuration and application development efforts(tools, common components, and documentation). This individual will be well versed with general knowledge of application development, distributed (multi-tiered) systems, algorithms, and relational databases and has an understanding of object-oriented design and coding with variety of languages.
• Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation.
• Meets with clients and makes recommendations for requirements analysis.
• Collaborate with field personnel, control center operators and third-party vendor to facilitate SCADA updated and changes. Writes programming specifications with guidance, based on systems design for small to medium changes.
• Design and code software applications and demonstrate a theoretical understanding of the Software Development Life Cycle.
• Support the iteration and maintenance of software applications, which consists of the company's end to end outage management ecosystem. This includes both a public facing Outage Map, as well as internal core outage management and reporting applications that support and power our business teams and enable the storm restoration process.
• Collaborate with other software engineers on the various layers of infrastructure for our applications.
• Works with vendors to install software packages and/or supports the application environment.
• Performs unit, integration and system testing and sets up user acceptance testing for small to medium sized projects.
• Maintain organization and code integrity.
• Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation.
• Provides application server and desktop support and maintenance for vendor provided packages.
• Troubleshoots production problems and assists others as required.
• Performs high-level applications testing for technology upgrades.
• Prepares routine maintenance changes on small to medium projects for move to production.
• May perform standby duties, as required.
• Participates in the Companys emergency management processes and storm plans as required.
• Perform other related tasks and assignments as required.
  
  

Qualifications

Required Education/Experience

• Bachelor's Degree and Degree attained with a minimum one-year experience. Requirement is based on a cumulative full-time work equivalence with a company-sponsored internship or coop program from any employer.
  
  

Preferred Education/Experience

• Bachelor's Degree Degree specialization in Computer Science, Information Technology, Engineering, or related focus.
  
  

Relevant Work Experience

• Exposure to design and coding across one or more platforms and languages as appropriate. Required
• Exposure to methods relating to application design, software development, and automated testing. Required
• Practical understanding of object-oriented design and coding with variety of languages. Required
• Exposure to SCADA Systems and Technologies Required
• Exposure to Operational Data Center Environments Required
• Understanding of Waterfall, Agile or other rapid application development methods. Preferred
• Capable of working independently or with a team. Preferred
• Is passionate about problem solving. Preferred
• Leadership, talent development and team minded qualities are a plus. Preferred
• Demonstrates the value in taking an iterative and agile approach. Preferred
• Has a strong sense of ownership and is not afraid to speak up. Preferred
• Collaborative, curious, empathetic, open-minded, innovative. Preferred
  
  

Skills and Abilities

• Strong written and verbal communication skills
• Promotes information sharing
• Effective interpersonal skills
• Demonstrated problem solving skills
  
  

Licenses and Certifications

• Driver's License Required
  
  

Additional Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.