National Account Manager, Amazon

The National Account Manager, Amazon is responsible for tracking & reporting of key supply chain metrics including service levels, performance vs plan analysis, and other S&OP measures supporting both sales and planning functions.  Additionally, this person will work directly with the Category Manager as an Item Setup and Maintenance person for the business support.  This person will also work on digital content improvements, as well as handle all Andon Cords. 

The primary goal of this role is to be a supporting partner for the VP, Amazon and a major contributor in developing measures that will help create a more responsive supply chain, better item setup, improved business relationships and sales analysis to help push the business in a positive direction.  

Responsibilities:
•    Provide analysis and reporting for internal and external teams.
•    Partner in building internal forecasting based on history and trends, bringing in data points from customer’s forecast data.
•    Create and develop reports to support the Category Manager, Demand Team and Sales Group.
•    Create new reports or merge existing reports as needed to support management decision making.
•    Complete analysis to investigate potential opportunity areas, such as chargeback reporting or future demand to exceed supply.
•    Monitor and escalate changes in key metrics; research and identify root cause.
•    Use data to tailor and suggest tactics that drive improvement to cost and service.
•    Present findings and recommendations to functional business partners and management throughout the business.
•    Provide support related to purchase orders, goods receipts, and inventory reconciliation (including things like In-Stock Reporting).
•    Serve as support for Demand Planners / Sales Team.
•    Build and maintain items in Amazon’s system.
•    Build and recommend orders and B2R as needed.
•    Submit and maintain new item ecommerce content, while checking existing item content to maximize SEO and customer experience.
•    Verify ecommerce images/videos are accurate and updating as needed.
•    Maintain catalog and make necessary updates.
•    Attend Buyer meetings as needed 
•    Be a strong team player and bring positive energy to the team.
•    Build strong relationships internally and externally at all leadership levels.

Essential Qualifications:
•    Bachelor’s Degree
•    2-4 years’ experience in analytics, sales or planning/supply chain with Amazon.
•    Strong analytical and problem-solving capabilities, with high attention to detail.
•    Proven ability to interpret data, tell a story, and provide actionable insights.
•    Strong End to End supply chain understanding.
•    Experience in data mining and data analysis.
•    Proficient in Microsoft Office with advanced training in Excel. Must be able to use advanced formulas, conditional formatting, pivot tables, pivot reporting, v-lookups, filters, etc.
•    Experience in forecasting based on history and trend 52 weeks out.
•    Experience as strong supporting role in Sales Team setting – team player.
•    Strong communication and interpersonal skills.
•    Accuracy and extreme attention to detail

Beneficial Qualifications:
•    Experience with SAP / IBP.
•    Previous experience and/or understanding of UPP processes and in eCommerce.

Environmental Factors:
•    Working conditions are normal for an office environment.
•    Must be able to sit for extended periods of time.
•    Must be able to use a computer keyboard and view a monitor for extended periods of time.
•    Must be able to travel domestically as needed.
•    This position is ideally based in the Seattle area.