What are the responsibilities and job description for the Applications Engineers Critical Power position at Concentric, LLC?
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER and Perpetual POWER are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance / management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
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Job Summary
Estimating Engineers are the primary technical resource for Concentrics’ Critical Power team and are responsible for actively driving and managing customer assessments, product and technology evaluation. Working in conjunction with the sales team as the key technical advisor and product advocate, the Estimating Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Estimating Engineer must be able to establish and maintain strong relationships throughout the sales cycle with Concentric sales team and customer.
Key Job Responsibilities :
- Maintain expert level of product knowledge and estimating.
- Support sales team by providing analytical and technical support.
- Develop technical and financial proposals that address customer objectives and opportunities based on power assessments.
- Articulate technology and product positioning to both business and technical users.
- Provide design and specification development support to consultants, integrators, and distributors.
- Respond to functional and technical elements of RFIs / RFPs.
- Listen, understand, and convey customer requirements.
- Organize subcontractors for job walks.
- Create and manage bids.
- Compile subcontractor bids and create overall project estimates for review with management.
- Assist in developing presentations of proposed solutions.
- Maintain accurate records of accounts, opportunities, quotes, projects, contacts, and emails in company approved systems.
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Maintain professional business relationships within target accounts.
- Provide status of ongoing projects and future projects.
- Identify customer's needs and sales opportunities to help future growth.
Key Performance Measurements :
Benefits :
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include :
The benefits listed are subject to change at any time. Please speak with an HR Representative for details.
Requirements
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to fifty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with co-workers working side-by-side and a moderate level of activity being performed by co-workers across the office or at a home office. The noise level in the work environment is moderate.
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
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