Demo

Business Analyst

Concentric LLC
Carrollton, TX Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Description :

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance / management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Job Summary

The Business Analyst is responsible for supporting multiple areas of the business unit through ensuring the right information is available, to the right team members, at the right time. The successful candidate must be familiar with business functions such as operations, sales, accounting, supply chain, and inventory management. The preferred candidate will have prior experience in analytical roles, be highly articulate, and must be able to communicate effectively throughout all levels of the organization. Previous experience modeling and curating diverse data sets is a plus. Adaptability and a resilient working style are required.

Key Job Responsibilities :

  • Identify appropriate sources of data and methods to improve data collection, analysis, and reporting.
  • Supports analytical and technical tools and processes in the Business Intelligence (BI) area, entailing both development and support of BI solutions.
  • Collect customer requirements, determine technical issues, and design reports to meet data analysis needs.
  • Ensure data accuracy and create ad hoc reports.
  • Demonstrate understanding of ETL, data analytics and visualizations and related business processes following established guidelines, processes, and procedure.
  • Gather, extract, manipulate, analyze, and model data using analytical and statistical tools. May also be required to support database maintenance and development.
  • Ensure that procedures are properly executed and documented, including development and change requests.
  • Defines, analyzes, and proposes business solutions based on the business needs.
  • Takes business needs / wants and translates those needs into measurable requirements that can be coded, tested, and successfully implemented, and adopted for products / applications.
  • Partners with stakeholders to create specifications and identify business requirements for systems and solutions to meet business needs.
  • Collaborates with technical delivery and solution engineering teams on the details of technical solutions to validate that the strategic business needs are met.
  • Validates and ensures that the proposed solution meets the stakeholders’ needs.
  • May lead cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, process flow).
  • May participate in the development process or other steps of the product lifecycle.
  • Conducts completed “standard” business requirements review with stakeholders and documents the acceptance of those requirements.
  • Develops, designs and implements training.
  • Identifies, develops, and implements the “best practices” processes.
  • Demonstrated project management skills – ability to prioritize tasks, focus on critical path elements, then lead team of users to achieve end goal.
  • Other duties as assigned by supervisor.

Key Performance Measurements :

  • Draw insight from data sources that leads to improved customer experience, operational efficiency, and financial performance.
  • Partner with Business Value Centers to drive their KPI implementation and evolution.
  • Contribute to a positive learning atmosphere for internal and external BI consumers.
  • Other key performance measurements as determined by the direct supervisor.
  • Requirements :

  • Bachelor’s degree with a concentration in business or computer science or equivalent certificates.
  • 2-5 years’ experience using and developing data / statistical analysis tools : PowerBi Desktop and Service, PowerBi Report Builder, Power Query, SQL Management Studio, SSRS, Advanced Excel.
  • Strong understanding of key stakeholders and customer dynamics (Marketing, Sales, Operations, Financial Planning & Analysis)
  • Proven experience working with cross-functional teams
  • Proficiency in Microsoft Office including Excel, Word, and PowerPoint.
  • Strong understanding of information systems and technology (ERP, CRM, CPQ, etc.)
  • Proficiency in reading and understanding financial statements including Income Statements and Balance Sheet applications.
  • Strong communication, negotiation, problem solving, presentation and analytical skills.
  • Ability to organize his / her own work and work independently, with limited direct supervision.
  • Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
  • Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
  • Ability to adapt to a fast-changing environment.
  • Experience in the material handling industry is preferred, but not required
  • Experience building custom mobile applications is a plus, but not required ? Ability to travel occasionally (5-10%)
  • This job description is subject to change at any time.
  • Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side. Exposure to live electrical components is common in many of these work environments. The noise level in the work environment is moderate.

    The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

    Benefits

    At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include :

  • Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
  • Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.
  • 401K with match
  • 8 paid holidays
  • Full-time Employees receive 128 Hours of PTO Annually
  • Training and mentoring – Learn from our experts in the industry.
  • Advancement opportunities.
  • The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

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