Technical Product Manager

Job Title:

Technical Product Manager

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions
• Deliver outcomes unimagined
• Create experiences that go beyond WOW
  
  

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Title: Technical Product Manager

Company Overview:

Concentrix seeks a passionate and experienced Technical Product Manager to lead our innovative team. Join us to create cutting-edge solutions that drive significant business impact.

Role Overview:

As a Technical Product Manager, you will manage the complete product lifecycle, from strategy through to development and market readiness. Your leadership will guide critical, high-visibility projects, specifically in digital infrastructure and software development practices.

Key Responsibilities:

• Lead and manage the execution of telecom projects, ensuring alignment with business goals and timelines.
• Oversee the setup, migration, and disaster recovery (DR) of digital infrastructure projects.
• Facilitate and lead Kubernetes setup projects, ensuring best practices are maintained throughout.
• Manage and optimize CI/CD pipelines to improve product release processes and quality.
• Collaborate with cross-functional teams, including engineering, marketing, and operations, to deliver successful product outcomes.
• Analyze market and competitive conditions, positioning the product to maximize profit and customer satisfaction.
• Communicate product goals and strategies to stakeholders at all levels.
  
  

Qualifications:

• 8 years of experience as a Product Lead/Manager with a proven track record in handling critical and high-visibility projects.
• Deep understanding and prior experience with telecom projects.
• Expertise in managing digital infrastructure setup, migration, and disaster recovery (DR) projects.
• Practical experience in setting up Kubernetes environments.
• Proficiency in managing setup and testing through CI/CD pipelines.
• Strong problem-solving skills and attention to detail.
• Excellent communication and leadership skills.
  
  

Preferred Skills:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of Agile methodologies.
• Experience in cloud services and containerization technologies.
  
  

#ConcentrixCatalyst

Location:

USA Atlanta One Ravinia Drive, Suite 610

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish
  
  

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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