What are the responsibilities and job description for the Field Service Technician in MN and WI position at Concept Machine?
Job Summary:
Key Responsibilities:
- · Installation, troubleshooting and repair of milling machines (manual & CNC), lathes, saws, grinding and metrology machines either in the service center or on location at a customer site.
- · Completion of all required reporting of service work performed, time sheets, and other reports as set forth by the Field Service Manager.
- · Ensure all training and certifications required for position are maintained in an up to date and timely fashion.
- · Ensuring spare parts stock level in service van is kept at specified levels and that service van is maintained in a presentable condition.
Education and Experience:
- Must live in MN, WI, IA
- Associates degree or equivalent college or technical school; 2 years relevant experience and training; or equivalent combination of education and experience.
- 0 – 5 years prior experience in similar/related field.
Qualifications and Skills:
- Excellent communication and customer service skills.
- Strong organizational skills.
- Ability to work independently with little direct supervision.
- Moderate levels of product knowledge, preferably obtained through hands-on experience.
- Basic mechanical, electrical, and hydraulic system trouble shooting skills.
- Must possess a basic understanding of machining / milling / metrology.
- Must have the ability to read, understand, and follow electrical, hydraulic, pneumatic schematics, and ladder logic.
- Must have the ability to use a variety of basic electrical testing / diagnostic equipment and have a basic understanding of AC and DC electrical theory, as well as the ability to use precision measuring instrumentation.
- MS Office and business applications
- Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
- Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
- Valid Driver’s License
- Follows all Company policies and procedures
Benefits:
- Company Car, Cellphone & Tools Provided
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Health Savings Account (HSA) - Employer Contribution Available
- Company paid Life and AD&D Insurance
- Company paid Long-Term Disability (LTD) Insurance
- Voluntary Short-Term Disability (STD)
- Voluntary Life and AD&D Insurance
- 401(k) with Employer Match
- Additional Voluntary Coverage through AFLAC
