Sales Support and Merchandising Coordinator

Company Overview:

Concepts In Time is a leading manufacturer and distributor of Home Decor products. We are committed to innovation and growth, and we are seeking a motivated and dynamic individual to join our team. The ideal candidate will work closely with the Sales Team to drive the business forward, manage client relationships, and contribute to various projects.

Job Responsibilities:

• Product Development & Merchandising:
• Assist with product development and special merchandising projects for clients.
• Prepare and present product presentations for internal meetings and client communications.
• Sit in on client meetings, take notes, and create follow-up presentations as needed.
• Client Interaction & Sales Support:
• Collaborate with the sales team to review open and shipped orders, and develop strategies to drive business growth.
• Communicate with overseas factories to ensure client projects are progressing smoothly.
• Reach out to both active and potential clients with new product opportunities and updates.
• Provide excellent customer service, answering client inquiries regarding inventory, reorders, delivery dates, sample requests, and shipping information.
• Order & Inventory Management:
• Oversee and maintain open sales orders, ensuring all information is accurate and that requirements are met.
• Complete PO worksheets for specific clients when required.
• Order price tickets, send them to the appropriate warehouse or factory for pre-ticketing, and ensure products are ticketed correctly.
• Showroom & Sample Management:
• Ensure the showroom is neat, organized, and presentable for client meetings.
• Pack and ship showroom samples, or coordinate with the warehouse to send samples to customers and showrooms when necessary.
• Collaboration & Flexibility:
• Take on new responsibilities and assist colleagues with their tasks as needed.
• Stay adaptable to changes in company processes as the business evolves and grows.

Qualifications:

• Bachelor's Degree or 3 years of industry-related experience.
• High proficiency in Microsoft Excel and Microsoft Office Suite.
• Adobe product proficiency is a plus.
• Strong sense of trends and product knowledge.
• Excellent communication skills—both written and oral.
• Highly organized and able to multitask effectively.
• Positive attitude with a proactive approach to work.
• Ability to take initiative and work independently.