Data Entry Assistant

!!MUST BE ABLE TO GO ONSITE WEEKLY!!

Job Description

Business Data Entry Assistant

As the Business Data Entry Assistant, you will support the Business Systems Manager by assisting Company offices across the US with time-sensitive account setups and updates for customers, growers, shippers, and carriers. Your responsibilities will include addressing various system needs, providing backup for ERP and TMS tasks, and managing other administrative duties for the Home Office. The ideal candidate is a patient, detail-oriented self-starter who is tech-savvy and a creative problem solver. Strong communication skills and a willingness to learn are essential. You will manage multiple high-volume group email inboxes, prioritize requests, and respond effectively in urgent situations while performing daily data entry and maintaining excellent customer relations.

Responsibilities:

• Input, verify, update, and manage various business information within the Company’s ERP and TMS databases;
• Manage a high-volume email inbox, prioritizing requests while continuously monitoring for new inquiries;
• Oversee carrier and customer account setups and updates within the TMS system (Revenova).
• Handle account setups and updates for Customers, Growers, Shippers, and Carriers in the ERP system (Famous);
• Review and verify documents and information for accuracy, identify deficiencies or errors, and conduct audits to ensure all necessary details are included. Request any missing or additional information needed for successful setups or updates;
• Vet and verify external carriers to ensure compliance with Company standards, which may include rejecting requests and informing relevant contacts in the Company;
• Identify and rectify data deficiencies or errors during reviews;
• Input data quickly and accurately;
• Organize and store digital copies of data and documents for efficient retrieval;
• Manage external logistics resources, tools, and subscriptions used by the Company;
• Assist with quarterly accounts payable/receivable tasks related to Company rebate programs;
• Manage all Certificate of Insurance requests and updates; and
• Other duties as assigned.

Basic Qualifications (Required Skills/Experience):

• 3 years of general office experience
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Ability to work in a fast-paced environment and manage multiple tasks
• Strong organizational skills and attention to detail
• Excellent communication skills and a positive attitude

Preferred Qualifications (Desired Skills/Experience):

• Experience with TMS/ERP systems, particularly Famous and/or Revenova (or other Salesforce platforms)
• Understanding of accounts receivable and payable processes
• Self-motivated with a strong sense of urgency for handling urgent requests
• Ability to focus for extended periods while maintaining accuracy and speed
• Comfortable asking questions and communicating with Company employees and external contacts
• Strong work ethic and commitment to follow-through
• General technology and computer skills

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