What are the responsibilities and job description for the Front Desk Agent position at CONCERT HOSPITALITY LLC?
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Front Desk Agent
About Courtyard Boston Norwood
Our Norwood, MA, hotel offers spacious rooms and suites with plush bedding, modern TVs, and coffee makers. Conduct business as usual during your stay with in-room workspace and free Wi-Fi, and stay active in our 24-hour fitness center. Satisfy your appetite at The Bistro, our on-site restaurant, with breakfast and Starbucks® coffee, or stop by The Market, our on-site convenience store, to stock up on snacks and beverages. Host meetings and events in our flexible event spaces with an outdoor patio, catering services, and AV equipment, and take advantage of our group rates for weddings, social, and business events. Enjoy our prime location in Massachusetts near Gillette Stadium, Xfinity Center, Patriot Place, Legacy Place, Wrentham Village Premium Outlets, and downtown Boston. Whether traveling for business or leisure, maintain your momentum at Courtyard Boston Norwood/Canton
You should join our team if you believe...
- That people come first and that our curators are the driving force behind our success.
- In joining an organization that cares about and supports your career growth and development.
- In providing leadership and guidance to the front desk team is
You're a great fit for this role if you...
- Have a passion for delivering an elevated guest service experience.
- Always look for that “something extra” that will surprise and delight our guests.
- Enjoy greeting guests in a friendly matter
- Enjoy completing the registration process for guests as well as handle the check out process
We're excited to have you join us because...
- You have experience in the hospitality industry
- Two years combined prior front desk or related field experience
You have ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
