What are the responsibilities and job description for the General Manager position at CONCERT HOSPITALITY LLC?
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a General Manager
About Courtyard Hotel Boston Norwood
We're in downtown Columbus, less than a mile from the Greater Columbus Convention Center. Our hotel is attached to the Huntington Center by an enclosed walkway. Nearby you'll find Nationwide Arena, EXPRESS LIVE!, and the North Market just a five-minute walk away. Enjoy city and Scioto River views, and a warm chocolate chip cookie when you arrive.
You should join our team if you...
- Understand that every detail and touchpoint shapes a memorable guest journey.
- Have a winning mindset and take ownership of their personal and team success.
- Embrace curiosity, learning, and creativity to continually elevate the guest experience.
- Thrive in creating immersive storytelling moments for both guests and curators
You're a great fit for this role if you love...
As our Hotel General Manager, you’ll be the driving force behind our hotel’s success, ensuring smooth operations and unforgettable guest experiences. Your leadership will be instrumental in shaping our culture and operational excellence.
Your Key Responsibilities:
- Oversee all aspects of hotel operations, including guest services, housekeeping, food & beverage, and facilities management.
- Lead, inspire, and develop department heads and team members to foster a culture of excellence and growth.
- Implement strategies to enhance guest satisfaction, drive revenue, and optimize operational efficiency.
- Maintain financial oversight, manage budgets, and maximize profitability while ensuring cost control.
- Uphold brand standards, ensure compliance with safety regulations, and maintain a high level of service quality.
- Build and maintain strong relationships with guests, employees, and stakeholders to uphold the hotel’s reputation.
We're excited to have you join us because you...
- Proven leadership: At least 5 years of experience in hotel management, with a strong background in operations.
- Inspiring leadership: A track record of motivating and mentoring teams to achieve success.
- Strategic mindset: Ability to problem-solve, make data-driven decisions, and adapt in a fast-paced environment.
- Financial acumen: Experience managing budgets, forecasting, and driving profitability.
- Passion for hospitality: A deep commitment to creating extraordinary guest experiences and building a memorable brand.
Here's the Core of Concert Hospitality: ?We have a place for you on our team if your passion is to create?UNMATCHED COMMITMENTS.
What else do YOU need to know…This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
