Assistant Manager- Starbucks - Miami Train Station

Position is responsible for supporting the operation in delivering Superior Guest Service by performing duties which may include managing or assisting with the day-to-day operations of the unit's performance by understanding and monitoring cost, revenue, labor and inventory control, quality of products and services. Also, this position is managing or assisting with employee relations, coaching, and counseling, and training. Manages or assists in maintaining food quality to ensure compliance with company, franchise, brand / concept, and regulatory agency requirements.

• Manages or assists with the day-to-day operations of the unit's performance by monitoring cost, revenue, labor and inventory control, and quality of products and services.
• Supervises the activities of unit employees, assigns duties, and ensure that all areas of the unit are properly cleaned and maintained.
• Monitors and maintains all quality control records, including quality assurance and loss prevention policies and procedures and cleaning programs.
• Ensures compliance with company and brand and / or franchise standards of operating procedures, as well as those of all applicable regulatory agencies.
• Maintains effective communication and positive associate relations by managing progressive discipline, resolving employing relations issues, and assisting with performance reviews.
• Assists with recruiting, selecting, promotion and training of associates and other status changes as needed.
• Works with maintenance staff to inspect, maintain, and replace equipment when necessary.
• Follows and monitors safe food handling, proper hygiene practices, and workplace safety standards for operating a unit.
• Practices proper safety techniques in accordance with company and departmental policies and procedures.
• Adheres to applicable regulatory requirements, organizational policies and procedures, and departmental guidelines.
• Responsible for reporting employee / customer injuries, accidents and other safety issues to the safety committee and General Manager.
• Performs other duties as assigned.

The qualifications listed below are representative of those required to successfully perform the essential duties and responsibilities of this position.

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.