What are the responsibilities and job description for the Shift Lead position at Concessions International?
Company Description
Concessions International, LLC (CI) is a family and minority-owned food and beverage operator with operations in various locations including Atlanta, Dallas Ft. Worth, District of Columbia, Denver, Miami, Seattle, and St. Thomas. CI is dedicated to providing superior guest service and offers growth opportunities for its team members. The company operates national brands like Seattle's Best Coffee, Panda Express, and Wetzel's Pretzels, as well as regional brands such as Paschal's (Atlanta) and Heidi's Brooklyn Deli (Denver).
Role Description
This is a full-time on-site role for a Shift Lead located in Atlanta, GA at Concessions International. The Shift Lead will be responsible for overseeing daily operations, coordinating staff schedules, ensuring customer satisfaction, and handling any issues or conflicts that may arise during their shift.
Qualifications
- Leadership and Team Management skills
- Customer Service and Conflict Resolution abilities
- Organizational and Time Management skills
- Excellent Communication and Interpersonal skills
- Previous experience in the food and beverage industry (2 years)
- Ability to work effectively in a fast-paced environment
- Knowledge of food safety regulations
- High School diploma or equivalent is required
Salary : $18 - $19
