What are the responsibilities and job description for the Host - PF Chang's - Seattle Tacoma International Airport position at Concessions Intl Brand?
Essential Duties / Responsibilities:
- Prompt recognition, greeting and seating of guests with a smile using established service standards.
- Ability to learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
- Balance the needs of our reservations and walk-in Guest through accurate quote times. Follow proper seating procedures and maintain crowd control.
- Assist in delivering excellent hospitality service by maintaining the overall flow of the restaurant.
- Ability to complete sanitation practices at the front door and lobby area.
- Presents menu in a consistent manner while providing the highest quality of service.
- Sets tables with appropriate silverware; maintains neat and clean workstation.
- Communicates with restaurant personnel to ensure that guests' needs are met.
- Follows safe food handling and proper hygiene practices.
- Ability to learn restaurant menu, and answer guest questions regarding menu items being delivered and explain the Progressive Wine List.
- Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
- Performs opening and/or closing side works according to established checklists.
- Performs other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Previous Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and comprehend simple instructions and effectively communicate information individually and in small group situations to customers and coworkers. Ability to understand the English language both written and verbal.
Mathematical Skills:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to continuously stand and walk; use hands for lifting and carrying (0-20 lb.), frequent handling, feeling objects, tools or controls; occasional stooping and bending; Specific vision abilities required by this position include close vision.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
