What are the responsibilities and job description for the Behavioral Health Services Reception Supervisor position at CONCHO VALLEY CENTER FOR HUMAN ADVANCEMENT?
Job Details
Description
At MHMR Concho Valley, our mission is “Working together to help people help themselves.”
If you are serious about making a difference, we guarantee you’ll love being a part of the MHMR Concho Valley.
GENERAL DESCRIPTION: The Behavioral Health Services Reception Supervisor is responsible for the following duties: managing incoming phone calls on a multi-line phone system; scheduling patient appointments; successfully and consistently backfilling clinic appointment vacancies; completing daily appointment confirmation calls; preparing appointment reminder cards; maintaining patient routing slips; managing lab appointments; assisting new patients with required paperwork; safety oversight of lobby; responsible for completing clinic purchase requisitions; opening/stamping/distributing daily mail; completing clinic open/close procedures; managing inventory of office supplies; managing petty cash; distributing and collecting patient satisfaction surveys; scanning documents into electronic health records; and supervising two reception clerks.
EDUCATION, TRAINING, & EXPERIENCE: Graduation from accredited high school/GED; Some Business/Commercial College preferred. A minimum of 1-year experience as a receptionist or basic business training equivalent; Bi-lingual (English/Spanish) speaking applicants preferred; Supervisory experience preferred.
REQUIREMENTS
- Valid Texas Driver License required.
- Must not have more than 3 moving violations in the last 3 years.
- Must be insurable on the Center’s insurance.
- Must be able to pass a background check.
- Must be able to complete all MHMR Concho Valley training.
SHIFT: M-F, 8 a.m. – 5 p.m.
Job Title: Adult Behavioral Health Reception Supervisor
Dept Code: AMH
Monthly salary: $2,574
Status: Fulltime
BENEFITS
We offer competitive salary and comprehensive benefit package including medical, dental, and life insurance, retirement and 457 plan, other voluntary benefits, vacation, employee choice days, sick time off and holidays. https://mhmrcv.org/wp-content/uploads/2024/04/Employee-Benefits-Sheet-05-2024.pdf
APPLICATION PROCEDURES: All applicants applying for positions at MHMR Services for the Concho Valley must complete our Center’s online application form to be considered for any position. Resumes will be accepted, but they will not take the place of MHMR Services for the Concho Valley’s application form.
CLOSING DATE: Open until filled.
For questions, please email Jobs@mhmrcv.org.
Convictions related to any sexual assault, aggravated assault, drug related offense, murder, theft, battery, or any other crime involving personal injury; injury to a child, elderly individual, disabled individual, or threat to another person; abandoning or endangering a child; and aiding suicide, may make you ineligible for employment in positions, in direct contact with consumers of MHMR Services for the Concho Valley. The names of all prospective employees are cleared through the Texas Department of Public Safety to determine the existence of such records. Falsification of the application for employment is grounds for dismissal. Ask the personnel office for further information. For insurance purposes, driving records will be checked on all employees that are required to drive as stated in their position description. If an employee is determined to be uninsurable, employment may be dismissed.
It is the policy of the Center to create and maintain a safe, calm, and secure environment with supportive care, a system-wide understanding of trauma prevalence and impact, recovery and trauma-specific services, and recovery-focused, consumer-driven services that applies to all staff, volunteers, contracted providers, and community partners.
MHMR Concho Valley is a trauma informed organization dedicated to creating and maintaining a safe, calm, and secure environment with supportive care, a system-wide understanding of trauma prevalence and impact, recovery and trauma specific services, and recovery-focused, consumer-driven services that applies to all staff, volunteers, contracted providers, and community partners. MHMR Concho Valley has made an implicit commitment to prevent and reduce suicide deaths among individuals served by the Center through applying the elements of safer suicide care outlined the Zero Suicide Framework (lead, train, identify, engage, treat, transition, improve).
EQUAL OPPORTUNITY EMPLOYER
Qualifications
Salary : $2,574
