Project Manager I

Job Posting: Project Manager I - Concierge Third Party Administrators

Position:Project Manager

Location: Insert Location or specify if remote

Duration: Full-time,

Compensation: $75,000 to $80,000

Company Overview:

Concierge was founded in 2014 as an independently owned TPA with a clear purpose to serve the underserved and to remove the confusion from benefits management for employers and members. Since then, we’ve supported and partnered with employers and brokers across the country, never losing sight of our mission.

Job Description:

We are seeking a detail-oriented and proactive Project Manager to join our team as a Concierge Third Party Administrator. The successful candidate will be responsible for overseeing the coordination and execution of various projects, ensuring effective communication and thorough documentation throughout the process. This role is essential in delivering top-notch concierge services to our clients while managing internal and external stakeholder relationships.

Key Responsibilities:

- Manage and oversee multiple concierge projects simultaneously, ensuring they are completed on time, within scope, and to the highest quality standards.

- Develop detailed project plans, timelines, and documentation to facilitate clear communication among team members and clients.

- Serve as the primary point of contact for all project-related communication, providing regular updates and status reports to stakeholders.

- Implement and maintain effective communication strategies to ensure all parties are informed and engaged throughout the project lifecycle.

- Create and maintain comprehensive project documentation, including project charters, meeting notes, service agreements, and client feedback.

- Identify potential risks and challenges within projects, developing proactive solutions to mitigate issues before they arise.

- Facilitate regular project meetings, ensuring productive discussions and timely decision-making while documenting outcomes and action items.

- Collaborate with internal teams and external vendors to align project objectives with client needs and business goals.

Qualifications:

- Bachelor’s degree in Project Management, Business Administration, or a related field.

- Proven experience as a Project Manager, preferably in a concierge services or third-party administration context.

- Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly and effectively to diverse audiences.

- Strong organizational and leadership skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.

- Proficiency in project management tools (e.g., Asana, Trello, Microsoft Project) and documentation software (e.g., Google Docs, Microsoft Office).

- Experience in client-facing roles, with a strong focus on customer service and satisfaction.

- Project Management Professional (PMP) certification is preferred but not required.

How to Apply:

If you are a motivated and organized individual with a passion for project management and delivering exceptional concierge services, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience to career@ctpa.com by 2/28/2025.

We Offer:

- Competitive compensation based on experience.

- Opportunities for professional development and career growth.

- A collaborative and supportive work environment focused on excellence in client service.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Performance bonus

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Ability to Commute:

• Bartlesville, OK 74006 (Required)

Ability to Relocate:

• Bartlesville, OK 74006: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $80,000