What are the responsibilities and job description for the Customer Service Representative position at Concord Coach Lines?
About the Position
Boston Express is currently seeking a skilled and friendly individual to join our team of customer service representatives. This permanent part-time position requires someone who works well alone, yet can also contribute to a team environment when necessary.
Key Responsibilities
- Sell tickets and handle cash transactions with ease and accuracy
- Handle informational calls and direct passengers with professionalism and courtesy
- Multitask effectively during peak periods, prioritizing tasks to meet customer needs
Requirements
- Computer literacy with strong keyboarding skills
- Personable, friendly, and outgoing demeanor
- Ability to work independently and as part of a team
- Strong problem-solving skills and attention to detail
Benefits
- A competitive hourly rate of up to $17.00 per hour to start, with opportunities for growth and advancement
- Paid time off based on hours worked
We're an Equal Opportunity Employer
Salary : $17
