What are the responsibilities and job description for the Housekeeping Inspector position at Concord Hospitality Brand?
We are hiring a Room Inspector/ Housekeeping Supervisor
Always provide the highest quality of service to the customer.
Supervise up to 16 Room Care Attendants.
Deal promptly and effectively with guest complaints and requests. Inspect guest rooms and public areas daily to ensure standards of cleanliness.
Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
Promote teamwork and employee morale.
Assist in running pre-shift meetings, distributing keys and assignments to the staff, and ensuring proper grooming standards are met.
Communicate all policies and procedures for housekeeping and special cleaning projects.
Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts.
Ensure ready status of all rooms daily.
Maintain key control.
Ensure guest satisfaction through room cleanliness and attention to guest needs.
After proving ability to increase workload, clean extra guest rooms to receive additional compensation. Check fixtures, television, radio, and heating/cooling equipment for proper operation.
Set heating/cooling equipment and radio to proper settings.
Inspect room for maintenance needs and report on maintenance service requests.
Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned. Log rooms cleaned on daily housekeeping report.
Fold the terry and linen while waiting for rooms.
Know how to operate laundry equipment and maintain public area cleanliness.
Must always wear a proper uniform in accordance with the Standards of Appearance.
Have a thorough knowledge of emergency procedures. Practice safety standards always.
Be able to move luggage, packages, or furniture weighing up to 40 lbs.
Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
Employee must perform other duties as assigned, of which the employee is capable.
Ideal candidates:
· Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
· Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
· You take pride in your work.
· You like being in the driver’s seat and leading others to success
· You are actively engaged and passionate about where you work
· You work with professionalism and integrity.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only):
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
