What are the responsibilities and job description for the Housekeeping Manager - MUST HAVE EXPERIENCE (Bilingual) position at Concord Hospitality Brand?
We are looking for an experienced Housekeeping Manager! (Bilingual)
As the Housekeeping Manager you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.
As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.
You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.
Ideal candidate:
· Must have experience in a leadership role in a hotel setting.
· Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
· Must take pride in your work.
· Must like being in the driver’s seat and leading others to success
· Must be actively engaged and passionate about where you work
· Must work with professionalism and integrity.
Here are some reasons our associates like working for us:
Benefits:
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
