What are the responsibilities and job description for the Sales Administrator position at Concord Hospitality?
1. Administrative Support
Provide administrative support to the sales team, including scheduling meetings, managing calendars, and preparing reports.
Maintain and organize sales documents, contracts, and records.
2. Customer Relationship Management (CRM)
Update and maintain the CRM system with accurate customer and sales data.
Track leads, prospects, and sales pipeline progress.
3. Sales Process Coordination
Assist in preparing sales proposals, presentations, and contracts.
Ensure all documentation is accurate and submitted on time.
4. Communication
Act as a liaison between the sales team and other departments, such as marketing or operations.
Respond to client inquiries and provide excellent customer service.
5. Data Management and Reporting
Generate and analyze sales reports to track performance metrics.
Provide insights and recommendations based on sales data.
6. Order Processing
Process sales orders and ensure timely delivery of products or services.
Coordinate with logistics or service teams to meet customer expectations.
7. Event and Travel Coordination
Organize travel arrangements and accommodations for the sales team.
Help coordinate and prepare materials for sales events or trade shows.
8. Sales Support
Assist in onboarding new sales staff by providing necessary tools and training materials.
Handle administrative tasks related to client accounts, including invoicing
