What are the responsibilities and job description for the Store Key Holder position at Concord Pet Foods & Supplies?
We are looking for a Store Keyholder to join our store in our New Castle store! Candidates should have strong communication skills and be interested in making customers feel welcome in our store.
A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied. This job does entail lifting up to 50lbs on a consistent basis and requires a strong passion for pets and pet products.
Responsibilities
- Greet and direct customers
- Check in and put away orders
- Assist in placing and receiving orders
- Answer customers’ questions about specific products/services
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Create engaging displays
Skills
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Job Types: Full-time, Part-time
Pay: $13.25 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Ability to Relocate:
- New Castle, DE 19720: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
