What are the responsibilities and job description for the Front Desk Administrative Assistant position at Concord Title?
Title Company Business Development/Office Assistant/Front Desk - We offer health insurance, 401(k), and bonus pay.
We are a growing real estate title company with 5 locations throughout Tennessee that offers its employees health insurance coverage, 401(k) plans, and a monthly bonus structure.
The Company: Concord Title is a real estate title company located in the Cool Springs area of Franklin, TN. At Concord Title, we make a point of employing the most knowledgeable and personable people in the business. Our staff has over ninety years of combined experience in the title industry throughout our 5 locations in Tennessee. We are known for treating our clients like family and making the final step of their home buying/selling experience a positive one.
The Position: Concord Title is seeking a professional, friendly, and highly organized Front Desk Coordinator to serve as the first point of contact for our clients and visitors. This role is essential in ensuring smooth day-to-day operations, from managing the closing calendar to supporting marketing efforts. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced environment.
- We offer health insurance, dental insurance, vision insurance, and 401(k) plans.
- We also provide paid time off and a monthly bonus payment structure.
Key Responsibilities:
Client & Office Reception:
- Answer and direct phone calls in a professional manner.
- Greet and assist clients, ensuring they feel welcomed and comfortable.
- Offer beverages and snacks to buyers and sellers upon arrival.
Closing Coordination & Office Management:
- Manage the closing calendar and ensure all appointments are properly scheduled.
- Prepare and maintain the closing room, ensuring it is clean, stocked, and organized.
- Copy and organize driver’s licenses and prepare closing booklets for buyers and sellers.
- Set up the closing room display and ensure a professional presentation.
- Order and maintain office supplies, including snacks, drinks, paper, and other necessities.
Marketing & Business Development:
- Plan and coordinate marketing events to promote Concord Title.
- Develop marketing ideas to strengthen relationships with current agents.
- Enter new contracts into the system and ensure accuracy.
- Assist in recruiting new agents to close with Concord Title.
- Schedule and coordinate lunch & CE (Continuing Education) meetings with new agents.
- Manage social media posts and create engaging content for brand promotion.
Qualifications & Skills:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional and friendly demeanor with strong customer service skills.
- Ability to work independently and take initiative.
- Basic proficiency with office software (Microsoft Office, Google Suite, etc.).
- Experience in real estate, title, or legal offices is a plus but not required.
Why Should You Apply?
- It is a fun, rewarding position where you get to interact with people who are buying or selling a home, which is a very happy and memorable occasion.
- We are a team-oriented company who work together to make our clients happy and to reach monthly goals, which have resulted in record business for several consecutive months this year.
- We offer a set work schedule Monday to Friday, with no obligations outside office hours.
- Opportunities for on-the-job training and to learn about the title industry during a record-breaking year for real estate.
Job Type: Full-time
Pay: $36,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $36,000 - $45,000