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TRIO SSS Academic Coordinator

Concord University
Athens, WV Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 6/21/2025
The TRIO SSS Academic Coordinator will be responsible for the management and development of essential academic programming and services.
The Program Coordinator will work in collaboration with the Director to develop, plan, and implement support services which result in increased academic performance, retention and degree completion.
Duties and Responsibilities

Duty/Responsibility
Academic Advising – Perform intensive academic advising practices to participants with special focus on students within their first two years of college.
  • Intensive academic advising includes meeting with students weekly to bi-weekly to monitor progress toward academic goals and to develop graduation plans/register for upcoming semesters.
  • Establish a strong working relationship with students.
  • Maintain a caseload of students
  • Manage and provide availability in student appointment scheduling system
  • Maintain regular outreach to students about course planning, registration timelines, and related dates.
  • Develop and maintain a personal advising philosophy
  • Analyze transcripts for the purpose of appropriate course recommendations
  • Utilize technology resources including Navigate, Self-Services Banner (SSB), and Degree Works for the purpose of teaching students to select appropriate courses and progress towards degree completion
  • Guide students in planning academic careers, internship and career opportunities, clinical placements, volunteer experiences, and course registration
  • Provide appropriate follow-up documentation in designated student information systems
  • Assist students with initiating appropriate forms and petitions as necessary
  • Maintain the confidentiality of student records and other information according to FERPA regulations.
  • Maintain knowledge of University policies and procedures
  • Share knowledge of the University Catalog and semester schedules with students
  • Apply academic coaching and success strategies for students who have been identified as needing additional supports; implements and monitors academic progress and academic recovery programs
  • Monitor Early Alert notifications for caseload, providing outreach, resource knowledge, and referrals to students in need of additional personal or academic support
  • Create plans of study for assigned programs
  • Provide academic advising during new student onboarding events

% of Time
50%

Duty/Responsibility
Academic Programming
Plan and implement Financial Literacy programming, Graduate/Career Preparation programming, and Academic Advising programming for the TRIO Student Support Services program.
  • Financial Literacy: Develop Financial Literacy, Curriculum, Plan FAFSA and Scholarship Completion efforts
  • Graduate/Career Preparation: Develop opportunities for career preparation and internship search assistance targeting juniors and seniors.
  • Academic Advising: Coordinate academic advising efforts including Academic Action plans, early alert outreach, and academic probation advising.

% of Time
30%

Duty/Responsibility
Success Mentor/Peer Mentor Academic Trainings
Develop and coordinate academic skill trainings for the SSS Success Mentor/Peer Mentors each semester.
  • Lead training efforts and guide mentors in implementing academic skill sessions focused on time management, study strategies, test preparation, etc.
  • Provide ongoing support and resources to ensure mentors effectively teach these skills.

% of Time
10%

Duty/Responsibility
Other duties as assigned
Perform other duties related to the TRIO SSS program as assigned by program director

% of Time
10%

Education/Knowledge

Minimum Education
Bachelor's

Required Licenses/Certification
Minimum of a Bachelor’s Degree in Counseling, Education, Social work, or a related field.

Required Skills
  • Experience with federal TRiO programs or minimum of three years of professional experience working directly with academically under-prepared students preferred.
  • Excellent interpersonal, written and verbal communication skills, as well as the ability to relate to students, staff and parents in an informative, empathetic and effective manner.
  • Experience in academic and career assessment; and a firm understanding of the requirements for successfully completing a bachelor’s degree.
  • Demonstrated ability to work with students from various backgrounds.
  • Detailed with strong organizational, listening, problem-solving, oral and written communication, and customer service skills; and a working knowledge of student information systems, database applications and Microsoft Office Suite software.
  • Ability to work under limited supervision, working within existing practices and established guidelines.

Required Experience

Type of experience Needed
Experience with federal TRiO programs

Amount of Experience Needed (Months/Years)
More than 3 years

Posting Detail Information

Close Date

Open Until Filled
Yes

Additional Information
Concord University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1872 as a state Normal School to prepare teachers, Concord University (CU) is a public, career focused institution located in rural southern West Virginia.
Concord University (CU) offers talented individuals a wide array of fulfilling career opportunities from entry through academic or administrative professional levels. To maintain an outstanding talent pool, we employ individuals regionally, nationally, and internationally to attract top candidates.
If you are looking for more than just a job, then I encourage you to browse our website and visit our job opportunities regularly. Learn more about Concord University and why it should be your first choice, not only for quality educational opportunities but also for exemplary employment.
Applications will only be accepted through Concord University’s online application site at https://jobs.concord.edu/. Review of applications will begin immediately and will continue until the position is filled.
Salary is commensurate with education and experience.
We are committed to attracting and retaining quality faculty and staff. In doing so, Concord University offers outstanding benefit packages including:
  • Work week of 37.5 hrs.
  • Holidays – Employees receive 13-14 Paid Holidays Annually
  • Annual and Sick Leave –Staff earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year.
  • Health Insurance – Concord University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA).
  • Tuition and Fee Waivers- Professional development and education opportunities including tuition waiver program for employees, spouse, and eligible dependents.
  • Retirement Plans – TIAA’s automatic retirement plan is a 401(a) plan into which six (6) percent of the employee’s total salary is automatically withheld pre-tax and deposited into the employee’s TIAA retirement account. The university matches the employees 6% contribution
  • Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
  • Mountaineer Flexible Benefits. This is an IRS approved, tax free account that saves money on eligible health, medical, dental, and dependent care expenses.
  • Annual Increment Pay

Quick Link to Posting
https://jobs.concord.edu/postings/3252

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