Sync Operations and Reporting Manager

Concord is the independent, worldwide leader in the development, management and acquisition of sound recordings, music publishing, theatrical performance rights and narrative content.

Headquartered in Nashville with additional offices in Los Angeles, New York, London, Berlin, Melbourne and Miami, Concord also has staff in Auckland, Sydney, Tokyo and Toronto. The Company’s catalog consists of more than 1 million songs, composed works, plays, musicals and active recordings which are licensed in virtually every country and territory worldwide.

As the Sync Operations and Reporting Manager, you will report to the Licensing Administration team and work closely with the global Sync Licensing team, global Finance teams and Global IT teams to ensure that financial, system and reporting functions related to sync licensing are operating effectively. This role combines operations, business/financial analysis, database management, cash processing and financial reconciliation. On a daily basis, you will oversee the A/R functions for the Licensing team including processing cash receipts, preparing weekly cash reconciliations, preparing weekly aging reports, and following up with past-due clients. In addition, you will be responsible for preparing monthly revenue reports for finance and preparing global reporting for leadership, including maintaining dashboards and data visualizations. You will run point on any database enhancements and be the internal point person on operational objectives between Licensing, IT, and Finance. You should love data, Excel, Salesforce and want to tell a story with data visualization.  

What you'll do:

• Oversee and be responsible for end-to-end Accounts Receivable process for licensing, including but not limited to preparing weekly reconciliation for cash received to underlying licensing deals, processing all direct invoicing requirements i.e., vendor set-up, purchase orders, preparing weekly aging report, chasing past due clients, resolving payment discrepancies and issues.
• Prepare all month-end reporting for various stakeholders and Sr. Management, including budget reporting for global executives.
• Manage the aging process and protocols
• Lead new developments and support the ongoing maintenance of dashboards and management reporting tools.
• Manage all reporting functions in Salesforce, including but not limited to on-demand reporting for senior management and larger Sync Team
• Analyze income for trends and provide monthly reports on income trends as requested
• Process all writer/artist inquiries including but not limited to Audit Requests, Client Services inquiries, & writer/artist inquiries in conjunction with Licensing
• Cultivate close working relationships and develop trust with global finance teams
• Performs other duties and projects assigned.

What you need:

• Associates in Business Administration, Finance, Music or other related discipline required.
• Minimum 5 years business experience, working in a financial/operational role, preferably in a music industry, accounts receivable, or data analysis capacity
• Ability to work with large data sets, manipulate data and provide management with data analysis. 
• Strong analytical, mathematical and organizational skills with attention to detail required.
• Strong data entry and analysis skills with a focus on accuracy and problem-solving required.
• Advanced proficiency in Microsoft Excel required.
• Experience with data visualization tools such as PowerBI required
• Experience with Snowflake and SQL preferred
• Strong and concise communication skills, both verbal and written. 
• Intellectual curiosity about the end-to-end process. You see a problem and want to solve it independently and with initiative. You seek out answers and work to solve problems. You are proactive, motivated and self-driven.
• Exceptional organizational and time-management skills, ability to prioritize workload and manage concurrent projects/tasks.
• Ability to complete small daily tasks while also focusing on the big picture and larger objectives
• Ability to work independently but also as a strategic team partner.
• Proficiency with Salesforce and ability to generate reports and dashboards.
• Goal oriented with the ability to adhere to deadline and execute on tasks.

*This is a hybrid role requiring 3 days minimum on-site.

At Concord, we offer comprehensive medical and wellness benefits, generous time off, parental leave, charity match, paid time off for volunteering, and other fun company perks. We have beautiful new offices and a culture committed to supporting everyone’s growth and development.

Concord is an equal opportunity employer. We employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe that diversity, inclusion and equity is paramount for the creation of music, theater and film that celebrates and empowers all cultures.