Executive Administrative Assistant

At Concordia Plans we care for those who serve by providing excellent retirement, healthcare, and benefit services. We have an exciting new opportunity for an experienced Executive Administrative Assistant to provide support to our executive team.

Concordia Plans has a reputation for outstanding culture, most recently winning the 2024 Top Workplaces USA award, with additional special awards for Work-Life Flexibility, Compensation & Benefits and Purpose & Values. This honor goes to the country’s best employers with high performing people-first cultures. Our recent history of employment excellence also includes being awarded the St. Louis Area Business Health Coalition’s 2020 Business Health Culture Award and the Top Workplaces 2021 and 2022 St. Louis Post-Dispatch awards. Established more than 50 years ago providing service in 6,000 communities throughout the United States, we are mission focused professionals united to care for those caring for our community.

At Concordia Plans we are focused and flexible. Embracing the new normal, pioneering ways to continue to support work life balance in our family first culture. We offer competitive compensation with a benefit package, including a pension plan, 403(b), health insurance at no cost to the employee, and much more. With this exciting opportunity you can combine experience, talent, and passion as part of our team at Concordia Plans serving the workers of The Lutheran Church— Missouri Synod.

Essential Job Functions

• Partners with Chief Operating Officer, Chief Financial Officer, Chief Investment Officer and Administrative Director, President’s Office to provide high touch executive support, relationship management and coordination and execution of department and company initiatives.
• Assesses issues, needs, and situations for prioritization and dissemination to appropriate personnel including effective escalation to C-suite.
• Uses independent judgement to address and resolve concerns, requests and situations within scope utilizing appropriate resources.
• Manage and prioritize schedules, functions, meetings and appointments of the Chief Financial Officer, Chief Investment Officer and Chief Operating Officer, coordinating across departments and stakeholders.
• Participates in various departmental and team meetings and proactively coordinates follow-up actions.
• Assists in effective communication by maintaining, anticipating and recommending communication as well as composing, preparing and coordinating correspondence, presentations and manuals.
• Coordinates various aspects of intradepartmental and interdepartmental communication as necessary.
• Represents and/or acts on behalf of the Chief Financial Officer, Chief Investment Officer, Chief Operating Officer or Administrative Director, President’s Office as directed.
• Conducts research, analyses data and coordinates special projects as defined by management.
• Assists with the successful management of projects within and across operations, finance and investment. Works cross-functionally to prioritize needs, maintain timelines address questions/issues and implement changes.
• Serves as a liaison on various committees and teams as assigned by the Chief Financial Officer, Chief Investment Officer and Chief Operating Officer.
• Uses technology and best practices to drive productivity and innovation.
• Serves as liaison to employees, outside entities, plan members, consultants, vendors, and building management.
• Maintains office efficiency by planning and implementing office systems, layouts and equipment/furniture procurement.
• Overseas office moves and department redesign projects.
• Coordinates and administers corporate travel management program.
• Provides in-depth administrative support to the CPS Board, including support to multiple Board committees.
• Coordinates meeting arrangements for Board and Board Committee meetings for members of the Boards and Executive Team, including travel planning and arrangements.
• Practices high level of discretion and confidentiality as role entails knowledge and access to confidential corporate matters.
  
  

Education And Experience

• Associate’s degree or equivalent experience, preferred.
• Minimum of five years of administrative experience, preferred.
• Experience supporting executive team members (AVP, VP, C-suite), preferred.
• Proficient in Microsoft Word and PowerPoint.
  
  

Competencies

• Results oriented: steadfastly pushes self for results, able to effectively prioritize and execute tasks with minimal supervision (including on longer-term projects), maintains focus on organizational goals and acts with appropriate decisiveness and urgency.
• Detail driven: focuses on thorough, accurate and complete work product.
• Displays professionalism: Has high EQ (emotional intelligence), maintains composure under negative circumstances and takes initiative, is proactive and is a self-starter.
• Learning agility: learns new skills easily, climbs learning curve rapidly, and applies new knowledge quickly.
• Problem solving: uses rigorous logic and root cause analysis to solve difficult problems, able to exercise discretion and make decisions to resolve issues and questions, is excellent at objective analysis, and asks questions, seeks answers and engages others in analyzing and developing solutions.
• Assumes Ownership: Takes responsibility for one’s actions. Acknowledges mistakes and does not make excuses. Credits others as appropriate, accepts accountability and faces into difficult conversations.
• Communications: ability to articulate information simply and concisely in person, over the phone and in writing, and to reflect CPS values (integrity, compassion, excellence, stewardship, accountability) in all internal and external communications.
• Systems fluency: skilled in use of calendar management systems, specifically MS Office suite with emphasis on Outlook; experience with system and collaborative tools (websites, social media, etc.)
• Performance transparency and development: makes sure actions match words, sets clear goals and objectives, cooperates and participates fully in the coaching process, and actively seeks continuous learning to improve personal and team performance.
• Social / interpersonal skills: interacts effectively with a wide variety of people; respectful and maintains the dignity of others; amicable; fosters differing opinions and values input from various perspectives.
• Change management: is energized by change and welcomes new opportunities, quickly learns and adapts to change, personal maturity to evaluate and manage uncertainty and stress effectively. Ability to blend creativity and improvisational thinking with sensitivity to tradition and history.