Demo

Programmer Analyst

Concordia University, Chicago
Bloomington, IL Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/16/2025

Concordia University Chicago (CUC) invites applications for the full-time, exempt position of Programmer Analyst. This position reports directly to the Director of Enterprise Applications and is located in River Forest, IL.

The Programmer Analyst is responsible for the support of administrative offices in their day-to-day use of university applications, the implementation of new university applications / integrations, and assistance with improving processes where identified.

This position is on-site at the main CUC campus but is eligible for hybrid work.

Responsibilities / Duties :

  • Banner and Third-Party Application Support

Participate in a weekly support rotation monitoring a Banner Team support phone line, email inbox, and ticketing intake system queuing, prioritizing, and completing support issues as necessary.

  • Assist with specific application support outside of support rotation as needed when considered the expert in the solution / product.
  • Assist with general application support including the Evisions Suite (Argos, Form Fusion, Intellecheck), Degree Works, Star Rez, Cardinal Tracking, EAB Navigate, and TouchNet Bill Payment Suite.
  • Support the Ellucian Banner modules of Student, Finance, Human Resources, Position Control, General, Accounts Receivable, Advancement, Banner Document Management / Xtender, and eTranscripts.
  • Assist with Banner / Third-Party product upgrade testing and verification, occasionally providing overwatch during afterhours / weekend upgrade maintenance windows.
  • General Banner / Third-Party product projects.
  • Assess / develop the needs and requirements of the project per client provided specifications.

  • Create desired report requests utilizing Evisions Argos.
  • Utilize support vendor Ferrilli for complex data / mass update requests or when an additional knowledgebase / expert consulting is required.
  • Document the solution thoroughly so that the team can provide a basic level of ongoing support.
  • Banner, Banner Self-Service, Third-Party and CUC developed Applications integrations.
  • Assess / develop the needs of the integration per vendor specifications and CUC best practices.

  • Assist in coordinating development of the integration solution in conjunction with the IT project manager.
  • Write custom data feeds utilizing PowerShell when applicable.
  • Integrate Banner and third-party solutions via Ellucian Ethos / APIs when applicable.
  • Document the integration thoroughly so that the team can provide a basic level of ongoing support.
  • Candidates must support and be committed to the mission and identity of Concordia University Chicago, a university of the Lutheran Church - Missouri Synod (LCMS).
  • Skill Sets :

  • Strong administrative skills, including related computer and technology skills.
  • Proven critical thinking and problem-solving abilities.
  • Superior verbal, written, and interpersonal communication skills.
  • The ability to work with a wide range of technical proficiencies, including with internal IT and external clients.
  • Enthusiastic supporter of Lutheran higher education and Concordia University Chicago.
  • Minimum Experience Required :

  • At least two years of experience working within a Higher Education IT environment.
  • Working knowledge of Higher Education Student Information Systems (Banner, Colleague, etc.)
  • Experience in the development, integration, and support of applications software, especially those involving web-based technologies.
  • SQL Server and / or Oracle data base application and query writing experience.
  • Education Requirements :

    Bachelor's Degree in Computer Science or Computer Information Systems required.

    Compensation and Benefits :

    Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include, but are not limited to, the following :

  • Health, Dental, and Vision Insurance
  • Flexible Spending Account (FSA) and / or Health Savings Account (HSA)
  • Disability and Survivor Plan (Basic Life Insurance)
  • Employee Assistance Program (EAP)
  • Retirement Pension Plan
  • Retirement 403(b) Savings Plan
  • Supplemental Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Tuition benefits (available for employees and their qualified dependents)
  • Application Information :

    Interested individuals should include a cover letter, resume and references with their online application.

    Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

    Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.

    About Concordia University Chicago :

    Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology, Arts & Humanities, College of Business, College of Education, and College of Health, Science & Technology, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

    Concordia University Chicago has been recognized as a College of Distinction since 2010, and is consistently ranked among the Best Regional Universities-Midwest by U.S. News & World Report. For more than a decade, combined undergraduate and graduate enrollment has exceeded 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more about our commitment to higher education, rooted in the Gospel, at CUChicago.edu .

    Steadfast in Jesus Christ as revealed in the Holy Scriptures, Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth, integrity, and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church - Missouri Synod, as it forms students for vocations in church, family, and the world.

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