Admission Counselor

ADMISSIONS COUNSELOR

• ADMISSIONS-
  
  
  

Concordia University, Nebraska, an institution of The Lutheran Church-Missouri Synod, believes, teaches, and confesses that the Holy Scriptures are the inspired, inerrant, and infallible Word of God. As people called by the Holy Spirit through the Gospel to saving faith in Christ Jesus, the Word of God guides all we do in leading, teaching, and learning. Concordia equips students for lives of learning, service, and leadership in the home, church, and world.

Come and belong…join our team of passionate service leaders!

Concordia University is needing an Admissions Counselor who wants to be a part of this mission. The main campus (and this role) is located in Seward, Nebraska. If you thrive in a Christian atmosphere and community-driven environment, you will enjoy Concordia University's community feel. If you want to learn more about Concordia University, Nebraska, please visit www.cune.edu.

Position Purpose:

The Admission Counselor position represents Concordia University at the frontline of the recruitment process. Their success in recruitment is critical to the on-going success of the University.

This position serves as a member of the Admission team in the department of undergraduate admission. This position is primarily responsible for developing and managing recruitment and enrollment activities for a territory, leveraging both part-time remote ambassadors and campus-based student workers. The enrollment counselor also collaborates with multiple departments, off-campus entities, and influencers to recruit and enroll new students at Concordia in support of campus enrollment goals. This is a full-time position with full-time benefits package.

Responsibilities:

• Recruits prospective students in a defined territory, exceeding goals when opportunities exist.
• Devises, implements and assesses recruitment plan and strategy in the assigned territory to include visiting high schools, attending college fairs, area receptions and events.
• Coordinates efforts of remote employees and on-campus student workers, along with on-campus faculty and staff resources, to optimize recruiting effectiveness.
• Initiates, plans and executes special on-campus events in coordination with other admission staff and faculty.
• Knows and understands all printed materials on admission and other office support systems such as registrar, financial aid and support services.
• Individualizes admission presentations to visitors during campus visits and at on-campus events. Is familiar with specific academic programs and the institutional philosophy of recruitment.
• Advises students and families of admission requirements and/or transfer guidelines.
• Determines student admission file suitability for admission decision and submits for acceptance.
• Collaborates with Financial Aid regarding student expected family contribution to determine federal and institutional financial resources available to meet the needs of the student.
• Oversees student financial aid worksheet process and submits to Financial Aid prior to mailing of Financial Aid Offer. Understands and communicates financial aid packages to new students effectively and accurately.
• Works closely with the Advancement, Alumni, and academic program areas to coordinate tours, off-site events, and visit opportunities.
• Is available and accessible to incoming students recruited and their parents to ease the transition from home to campus life; provides follow-up to students and parents via phone, letters, e-mail and scheduling of appointments.
• Develops and analyzes data of past productivity with recruitment projections and personal schedules in order to plan a strategy of visiting and cultivating other sources for recruiting students.
• Exercises discretion and independent judgement in evaluating program effectiveness, assessing outcomes and developing improved programming, showing flexibility in the achievement of goals for programs/events.
• Hires and manages student workforce to initiate communication such as phone calls, e-mails and letters to prospective students in managed territory.
• Provides monthly admission reports of recruitment territory to the Director of Enrollment Management Initiatives.
• Other duties as assigned.
  
  
  

Qualifications:

Education-

• Undergraduate degree with liberal arts background.
  
  
  

Experience-

• Student recruitment or related experience preferred.
  
  
  

Certifications-

• Valid driver's license.
  
  
  

Specialized Knowledge-

• Knowledge of SCT Banner software preferred.
• Knowledge of Customer Relationship Management (CRM) software preferred.
  
  
  

Proficiencies-

• Proficiency in use of software applications including Microsoft applications, databases, spreadsheets and word processing required.
  
  
  

Special Position Requirements:

• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate professionally with a diverse constituency.
• Ability to maintain confidentiality of records and information.
• Understanding of customer service principles and generational service needs.
• Ability to travel, rent vehicles, drive in large cities and fly in commercial aircrafts.
  
  
  

Preferences:

• Member of LCMS congregation preferred.
• Concordia University graduate preferred.
• Values and beliefs aligned with the Lutheran Church - Missouri Synod.
• Committed to an environment of encouragement, teamwork, and excellence within a Christian University.
• Demonstrate character qualities of enthusiasm, courtesy, flexibility, integrity, gratitude, kindness, self-control, perseverance, and punctuality.
• Be professional and courteous in dealing with students, families, faculty and staff, and the general public.