Academic Support Assistant of Teacher Certification Programs

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Position Summary

This part-time position (average 15 hours per week for 52 weeks) manages tasks primarily for the graduate teacher certification programs, with additional support provided to Concordia University Ann Arbor's online bachelor's licensure programs. Approximately 75% of responsibilities support graduate programs and 25% support online undergraduate programs. This flexible remote position reports directly to the Assistant Dean of the School of Education and collaborates closely with the Director of the Master of Science in Curriculum and Instruction (MSCI) with Elementary and Secondary Teacher Certification, and the Post-Traditional Initial Licensure Coordinator.

Responsibilities

• Advocate for student success through timely email responses, program promotion, clinical experience support, and student check-ins.
• Complete program management tasks, including verifying student enrollment, updating course projection documents, and tracking student progress.
• Manage Michigan Test for Teacher Certification (MTTC) data, including results tracking, test scheduling, and remediation support for all licensure students.
• Organize all clinical experience data, including logging hours, establishing data management systems, and managing candidate placement and mentor information in collaboration with the Post-Traditional Initial Licensure Coordinator.
• Collaborate with the MSCI Director, Post-Traditional Initial Licensure Coordinator, and Assistant Dean on the full implementation and rollout of Insights by eLumen for assessment data tracking (Program Learning Outcomes and University Learning Outcomes).
• Assist program leadership as needed, including creating newsletters, facilitating data collection for assessment and accreditation purposes, and participating in recruitment initiatives.
• Participate in regular standing meetings and perform other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to work independently, multi-task, prioritize responsibilities, and provide solution-oriented support.
• Works effectively as part of a collaborative, multi-campus team.
• Ability to manage interruptions and thrive in a fast-paced remote office environment.
• Skilled in the use of computers and software common to the academic environment, including proficiency with Microsoft Office, Excel, and Google products.
• Familiarity with learning management systems, especially Canvas.
• Strong communication skills (written and oral) with exceptional attention to detail.
• Commitment to remote advising, virtual student support, and familiarity with online learning environments.
• Dedication to Concordia's mission of developing students in mind, body, and spirit for service to Christ in the Church and the world.
• Supportive of Concordia University Wisconsin/Ann Arbor's mission, values, and affiliation with the Lutheran Church Missouri Synod (LCMS).

Education and Experience

• Bachelor's degree required; Master's degree preferred.
• Experience with or exposure to the teaching profession and/or teacher licensure is preferred.
• Background in K-12 education preferred.
• Experience with remote work environments, online education, and virtual advising/support preferred.

Physical Demands/Equipment

Compensation and Benefits

This is a part-time, non-exempt position. Starting wage may be determined upon education and/or experience.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 72 undergraduate majors, over 35 master's degree programs, and 5 doctoral programs. There are also a variety of accelerated evening and e-learning programs.